Continuous Improvement Manager

Hitachi; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading energy solutions provider is seeking an experienced Continuous Improvement Specialist located in Dammam, Saudi Arabia. The role requires a bachelor's or master's degree in engineering and over 10 years of GIS experience. You will implement and maintain a Continuous Improvement culture while managing key improvement projects. The ideal candidate should have solid leadership and cross-functional experience, with proficiency in English and knowledge of Arabic a plus.

Qualifications

• 10+ years of experience with strong technical GIS background.
• Previous Local Leadership Experience & Cross-Functional Knowledge.
• Proficiency in both spoken & written English required; Arabic is a plus.

Responsibilities

• Implement, deploy and maintain a Continuous Improvement culture.
• Drive towards a learning organization by enhancing lessons learned.
• Ensure compliance with applicable external and internal regulations.

Skills

Systematic Problem Solving

Conflict Management

Change Management

Influencing

Voice of Customer

Education

Bachelor's or Master's degree in Electrical or Mechanical Engineering

Tools

Microsoft Office

SAP

Job description

Location: Dammam, Eastern Region, Saudi Arabia

Job ID: R0109816

Date Posted: 2025-11-09

Company Name: HITACHI ENERGY LTD

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

The opportunity

You will implement, deploy and maintain a Continuous Improvement culture within the local OU. Lead and support CI activities. Facilitate to identify, prioritize and support the execution of improvement activities [idea, project]. Conduct tier meetings and listen to the “voice of customer”. Collect, prioritize, monitor progress of improvement initiatives and follow-up on their sustainability. Focus on Customer & Quality by deploying a set of CI competencies, utilizing L6S and CI methodologies. Create transparency in monitoring the application and impact of Quality and CI within the area of responsibility. Responsible for establishing & maintaining the defined Continuous Improvement processes in the operating unit.

How you’ll make an impact

• Facilitates and promotes behavior required to support a Continuous Improvement culture. Influence Operational Unit employees incl. Leadership to ensure the correct thinking and decision making that is required to support the implementation and execution of Continuous Improvement strategic pillars and Improvement projects. Act independently and proactively in the Operating Unit (OU) as an internal advocate for voice of customer related to improvement demands and taking actions. Manage OU CI function, including the roles, capability development, work force management and succession planning.
• Drive towards a learning organization by enhancing and leveraging lessons learned and best practices. Coach and guide the Q/CI team and OU employees in applying structured problem-solving methods and tools. Is the owner of problem-solving methodologies, tools and techniques for the OU and act as Subject Matter Expert for HUB/GPG critical or High-Profile cases.
• Deploy and implement sustainably the Continuous Improvement strategic pillars. Act as the process owner to adjust and manage Continuous Improvement processes & tools according to local needs, in line with BU and Company regulation & guidelines. Drive proactive systematic continuous improvement actions to improve business processes and procedures in the OU. Support prioritization of improvement ideas and support their delivery. Improvement projects are aimed to improve quality and operational performance of the respective OU.
• Working with the HUB/GPG CI Manager, develop, implement, and govern the OU strategy for Lighthouse deployment in line with the BU and HUB/GPG strategy. Govern and support delivery of the deployment and implementation plan for the OU.
• Ensure that HSE impact is a critical element when driving selection of L6S and CI Projects. Support and drive the risk assessment of newly introduced processes to minimize the HSE impact. Promote an HSE culture across the L6S community, act as a role model.
• Act as an advocate to the internal and external Customer by ensuring the Voice of Customer is represented in the OU Continuous Improvement deployment and implementation plan. Ensure customer satisfaction by supporting the application of structured problem-solving methodologies to overcome quality and operational deficiencies in a measurable and sustainable manner.
• Ensure effective managerial, process, and internal controls are in place to verify that processes continue to meet customer and stakeholder requirements. Establish and maintain measurement capability and performance indicators. Drive process improvements and support them to deliver consistent results, minimizing variation and maximizing efficiencies.
• Ensure application of appropriate Lean and Six Sigma problem‑solving methodologies to reduce, eliminate or prevent mistakes. Complete countermeasures and actions when performance deviates from expectations and manage them to the closure. Consolidate savings actual and forecast for CI projects and benefits of Kaizen events. Coach/Support the Continuous Improvement Specialist in savings calculations. Accountable to track and report financial and non‑financial achievement.
• Owns the collection and review of improvement ideas managed in RELEX. Owns the creation of IPs addressing chronic failures, supports prioritization and delivery. Ensure that CI projects are executed according to the existing instructions and best practices. Monitor project execution, act, and elevate to prevent projects or activities from being delayed.
• Owns and governs the process of sharing lessons learned within the OU, emphasizing technical and underlying human factors aiming at preventing re‑occurrence.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Live Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor's or master's degree in electrical or mechanical engineering.
• 10+ years of experience with strong technical GIS background.
• Previous Local Leadership Experience & Cross‑Functional Knowledge.
• Excellent knowledge of Microsoft Office.
• Good knowledge of SAP.
• Proven experience with Systematic Problem Solving, Conflict Management, Change Management, Influencing, and Voice of Customer.
• Proficiency in both spoken & written English language is required. Arabic is plus.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.