Concierge Supervisor - Guest Experience Champion

Hilton Worldwide, Inc.; Makkah Region; On-site; SAR 40,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking a Concierge Manager in the Makkah Region, Saudi Arabia. The role involves supervising the Concierge team, managing daily operations, and ensuring exceptional guest experiences. Candidates should have a degree in Hotel Management and supervisory experience. Strong leadership and sales skills are essential. The position offers an opportunity to work in a renowned hotel brand focusing on hospitality excellence.

Qualifications

• Front Office supervisory experience in the hotel, leisure or retail sector.
• Strong commercial awareness.

Responsibilities

• Supervise daily Concierge operations.
• Set Departmental objectives and work schedules.
• Monitor performance of the Concierge Team.
• Maximise Sales revenues through up-selling.
• Project a professional manner with emphasis on hospitality.

Skills

Leadership skills

Interpersonal communication

Sales capabilities

Passion for guest service

Education

Degree or diploma in Hotel Management

Job description

A leading global hospitality company is seeking a Concierge Manager in the Makkah Region, Saudi Arabia. The role involves supervising the Concierge team, managing daily operations, and ensuring exceptional guest experiences. Candidates should have a degree in Hotel Management and supervisory experience. Strong leadership and sales skills are essential. The position offers an opportunity to work in a renowned hotel brand focusing on hospitality excellence.