Concierge Jobs in Mecca

Almajdouie; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job description

Concierge Role – Mecca

A dynamic concierge role in Mecca requires guest-focused professionals skilled in delivering exceptional service and personalized experiences. Responsibilities include greeting guests, coordinating with departments, managing messages, and supervising team activities to ensure seamless service from arrival to departure. Excellent communication, hospitality knowledge, and a positive attitude are essential for creating memorable stays and fostering guest satisfaction.

Guest Services Manager – Mecca

The Guest Services Manager position involves delivering exceptional customer service and managing guest relations to ensure memorable stays. Responsibilities include maintaining hotel knowledge, handling guest feedback and complaints, supervising front office staff, and ensuring safety and hygiene standards are met. Strong communication skills, hospitality experience, and proficiency in English are essential to create a welcoming environment for diverse guests.

Guest Service Agent – Mecca

Seeking a Guest Service Agent to deliver exceptional guest experiences with friendly and professional service. The role involves welcoming guests, managing check‑ins and check‑outs, handling reservations, and maintaining operational readiness at the service desk. Candidates should have hospitality education, hotel front office experience, strong communication skills, and a customer‑focused attitude. Fluency in English and knowledge of additional languages are preferred for success in our dynamic, multicultural environment.

Front Desk Manager – Mecca

Seeking a proactive Front Desk Manager to oversee daily front office operations, enhance guest satisfaction, and maximize revenue through upselling and loyalty programs. The role involves leading a diverse team, ensuring accurate reporting, and maintaining high service standards. Candidates should have hospitality experience, strong communication skills, and proficiency with Opera, with a passion for exceeding guest expectations.

Front Office Director – Mecca

We seek a dedicated Front Office Director to oversee guest services, hotel operations, and revenue growth. The role involves managing guest interactions, ensuring high standards of service, coordinating with departments, and implementing strategies to maximize revenue. Candidates should have at least two years of relevant experience, strong communication skills, and proficiency with hotel management systems. The position requires leadership, problem‑solving, and a customer‑focused approach to deliver exceptional experiences.

Assistant Director of Front Office – Mecca

Seeking a dynamic Assistant Director of Front Office to lead guest service excellence and team management. This role involves supervising staff, coordinating with departments, and supporting budget and performance reports to maintain high standards. Candidates should have a hospitality degree, three years' experience, fluency in English, and strong leadership skills. Knowledge of Opera and revenue strategies will be advantageous for success.