Community Operations Manager | Saudi Arabia

RAWAJ; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading Saudi Group of Companies is seeking a Community Operations Manager in Riyadh to oversee operations within the compound. You will manage facilities, community services, and resident activities, ensuring efficient service and high satisfaction levels. The ideal candidate holds a relevant Bachelor's degree and has proven experience in community or property management. This role demands strong leadership and organizational skills to enhance the resident experience.

Qualifications

• Proven experience in community management, property management, or facilities operations.
• Ability to manage multiple functions and deliver under pressure.
• Customer-focused with excellent problem-solving abilities.

Responsibilities

• Manage all compound facilities, including maintenance, security, landscaping, and housekeeping.
• Oversee community activities and ensure a vibrant and engaging environment for residents.
• Implement operational procedures to ensure high standards of service and safety.
• Coordinate with service providers for quality and timely delivery of services.
• Handle residents’ inquiries and complaints professionally.
• Monitor budgets and control operational costs.
• Lead community development initiatives.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Bachelor’s degree in Business Administration, Hospitality Management, or related field

Job description

Leverage your expertise and join the dynamic Real Estate & Hospitality Division of a leading Saudi Group of Companies, recognized for excellence in large-scale projects and integrated facility services across the Kingdom.

As a Community Operations Manager you will be responsible for overseeing all operations within the compound, ensuring efficient management of facilities, community services, and resident activities. The role involves supervising daily operations, coordinating maintenance and service teams, managing budgets, and enhancing the overall community experience.

Key Accountabilities

The position involves:

• Manage all compound facilities, including maintenance, security, landscaping, and housekeeping.
• Oversee community activities and ensure a vibrant and engaging environment for residents.
• Develop and implement operational procedures to ensure high standards of service and safety.
• Coordinate with service providers and contractors to ensure quality and timely delivery of services.
• Handle residents’ inquiries and complaints professionally, ensuring satisfaction and quick resolution.
• Monitor budgets, control operational costs, and prepare performance reports.
• Lead community development initiatives and enhance communication between management and residents.

Knowledge, Skills, and Experience

We are Looking for:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Proven experience in community management, property management, or facilities operations.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple functions and deliver under pressure.
• Customer-focused with excellent problem-solving abilities.