Colleague Accommodation Attendant

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel in Makkah is seeking dynamic Human Resources professionals. Responsibilities include maintaining cleanliness of accommodation and handling maintenance requests. Candidates should have a high school qualification, good command of English, and excellent social skills. A positive attitude and teamwork are essential in this role.

Qualifications

• Previous experience in a related discipline is preferred.
• Good command of English is essential.
• Computer skills are advantageous.

Responsibilities

• Clean common areas of the accommodation.
• Maintain cleanliness in bathrooms and public areas.
• Handle maintenance requests promptly.
• Prepare rooms for new associates according to SOPs.
• Maintain inventory of new linen and furniture store.
• Report any complaints regarding accommodation.

Skills

Social skills

Customer focus

Adaptability

Teamwork

Education

High school qualification

Job description

We are currently seeking for passionate and dynamic colleague focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions to our colleagues.

• Clean all common areas of the accommodation
• Ensure cleanliness and hygiene is maintained at all times, especially in the bathrooms
• Clean all public areas in and around the accommodation
• Ensure that maintenance requests with regard to any repair and maintenance requirements in the accommodation are immediately made and follow-up on pending maintenance requests
• Prepare room for new associate arriving as per the SOP’s
• Ensure accommodation of the new associate is in hygienic and good condition
• Maintain an inventory of all new linen purchased for the colleagues
• Maintain the furniture store of the accommodation
• Clear all garbage on daily basis
• Report any complaint from the associates regarding the accommodation to the Director of Human Resources / Human Resources Manager
• Ensure that no misuse of equipment or FF&E in the accommodation is taking place

Skills

Education, Qualifications & Experiences

You should have ideally a high school qualification with previous experience in a related discipline. You must have a good command of English and Computer skills are of an advantage.

Knowledge & Competencies

The ideal candidate will be helpful, courteous and with a positive attitude. You have the ability to perform with high standard of social skills enabling you to interact and deal with other colleagues effectively. You portray a fair, friendly style and be easily approachable for associates, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork