Cloud Solution Architect Manager

Microsoft; Saudi Arabia; On-site; SAR 449,000 - 563,000; Full time

Job summary

A leading technology company based in Saudi Arabia seeks a seasoned Cloud Solution Architect Manager to lead a team of Cloud Solution Architects. In this role, you will inspire and guide your team in delivering AI-ready solutions and ensuring customer success. Ideal candidates will have extensive experience in cloud technologies and strong people management skills. This position involves aligning team efforts to drive innovation and operational excellence in customer engagements, contributing to Microsoft's strategic goals.

Qualifications

• 10+ years of experience in cloud/infrastructure technologies or equivalent.
• 5+ years of people management experience.

Responsibilities

• Lead and inspire a team of senior Cloud Solution Architects.
• Oversee end-to-end technical delivery for customer engagements.
• Align team efforts with Cloud and AI strategy.

Skills

Team leadership

Cloud technologies

AI solutions

Technical excellence

Customer success

Education

Bachelor's Degree in relevant field

Tools

Azure

AWS

Google Cloud

Job description

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross‑company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in‑product, digital, or human‑centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Responsibilities

• Lead and inspire a team of senior Cloud Solution Architects (CSAs) focused on Data, AI, App Innovation, and Infrastructure, fostering a culture of inclusion, growth mindset, and technical excellence.
• Coach your team to deliver secure, scalable, and AI‑ready solutions that drive measurable business value across customer engagements.
• Oversee end‑to‑end technical delivery, ensuring delivery excellence, resolving blockers, and enabling production‑scale readiness for mission‑critical workloads.
• Align team efforts with Microsoft's Cloud and AI strategy by tracking performance metrics, accelerating growth and ensuring customer success plans are complete and accurate.
• Guide your team's development and reuse of repeatable intellectual property (IP) to accelerate solution deployment and scale impact across engagements.
• Champion customer success by building trusted relationships, representing the voice of the customer, and influencing product improvements through strategic feedback to engineering.
• Promote your personal growth and team's continuous learning and technical depth through certifications, skilling plans, and active participation in technical communities.
• Drive innovation and operational excellence by enabling next best actions, generating incremental pipeline, and aligning with Customer Success priorities.
• You will focus on Cloud & AI technologies in Customer Success Org.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.

Preferred Qualifications (PQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 15+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience
  • 8+ years experience working in a customer‑facing role (e.g., internal and/or external)
  • 8+ years experience leading technical projects, teams, or functions
  • Technical Certification in Cloud (e.g., Azure, AWS, Google, security certifications)
  • 8+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.