Clinical Support Specialist, Trauma - South/West Region

Stryker; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading medical technology company in Saudi Arabia is seeking a Clinical Support Specialist to attend cases and serve customers in theatre and clinical environments. You will manage stock, conduct training, and ensure effective communication with stakeholders. The ideal candidate has at least 2 years of clinical support experience, particularly in Trauma and Extremities. This role offers a unique opportunity to work in a collaborative medical environment.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Ability to work under pressure.

Responsibilities

• Attend cases and serve existing and new customer base within the theatre and clinical environment.
• Lead communication with stakeholders and manage key client relationships.
• Audit theatre stock and manage inventory efficiently.

Skills

Clinical support experience

Experience in Trauma and Extremities

Analytical thinking

Collaborative working

Self-motivated

Education

Certified Theatre Practitioner or ODA

Job description

What you will do:

• Attend cases and serve existing and new customer base within the theatre and clinical environment
• Lead communication with stakeholders, present findings and manage key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilisation of delivered stock, and stock rotation.
• Provide theatre and wider HCP staff depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry‑leading support. Service and provide customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provide theatre and other HCP staff training on Stryker products. This could include organising and conducting training workshops and events for a broad range of customers.
• Conduct trials and evaluations of products in theatre and clinical environments as required.

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self‑motivate and work under pressure.

Preferred:

Certified Theatre Practitioner or ODA, professional training in a medical environment. Industry background also advantageous. Travel Percentage: None