Clinical Support Specialist, Trauma - South / West Region

Stryker EMEA Supply Chain Services B.V; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Support Specialist in Saudi Arabia to provide direct support for Stryker products. The role involves attending cases, managing key client relationships, and providing training on Trauma and Extremities products. Candidates should have a minimum of 2 years of relevant experience and possess analytical thinking skills. The position requires collaborative work within clinical environments.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Ability to work in a collaborative manner with colleagues and customers.

Responsibilities

• Attend cases and service existing and new customer base.
• Manages key client relationships and stakeholder communication.
• Provides training and conducts workshops on Stryker products.

Skills

Analytical thinking

Collaborative work

Self-motivation

Education

Certified Theatre Practitioner or ODA

Job description

Work Flexibility : Field-based

We are looking for a Clinical Support Specialist in the South / West Region to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do :

Attend cases and service existing and new customer base within the theatre and clinical environment

Leads communication with stakeholders, presents finding and manages key client relationships.

Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.

Providing theatre and wider HCP staff within depth training on Stryker products

Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.

Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.

Conducts trials and evaluations of products in theatre and clinical environments as required.

What you need :

Required :

Minimum 2 years of relevant experience in clinical support.

Experience in Trauma and Extremities.

Analytical thinking.

Ability to work in a collaborative manner with colleagues and customers.

Ability to self-motivate and work under pressure.

Preferred :

Certified Theatre Practitioner or ODA, professional training in a medical environment.

Industry background also advantageous.

Travel Percentage : None