Clinical Support Specialist, Trauma - North/East Region

Stryker; Al Khobar; On-site; SAR 70,000 - 90,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Support Specialist in Al Khobar, Saudi Arabia. The role involves providing in-depth support for Stryker products, training staff, and managing inventory. Candidates should have at least 2 years of clinical support experience, preferably in Trauma and Extremities. Strong analytical and collaborative skills are essential. This is a full-time position and offers a dynamic work environment.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Ability to work under pressure.

Responsibilities

• Provide direct support for Stryker products in theatre and clinical environments.
• Lead communication with stakeholders and manage client relationships.
• Conduct training workshops on Stryker products.

Skills

Analytical thinking

Collaborative work

Self-motivation

Education

Certified Theatre Practitioner or ODA

Job description

We are looking for a Clinical Support Specialist in the North/East Region to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Lead communication with stakeholders, present findings and manage key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), manage consignment inventory, ensure good asset management practice, utilization of delivered stock, and stock rotation.
• Provide theatre and wider HCP staff with in-depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments, including working within a theatre and clinical environment.
• Provide theatre and other HCP staff training on Stryker products, including organizing and conducting training workshops and events for a broad range of customers.
• Conduct trials and evaluations of products in theatre and clinical environments as required.

What you need

Required:

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self-motivate and work under pressure.

Preferred: Certified Theatre Practitioner or ODA, professional training in a medical environment. Industry background also advantageous.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.