Clinical Support Specialist, Trauma - Central Region

Stryker Group; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A medical technology company in Al-Qassim Province is seeking a Clinical Support Specialist to provide direct support for Stryker products in Trauma and Extremities. The role involves attending cases, managing inventory, and training healthcare staff. Candidates should have at least 2 years of relevant clinical support experience and the ability to work collaboratively in high-pressure environments.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Professional training in a medical environment.

Responsibilities

• Attend cases and service existing and new customer base.
• Audit theatre stock and manage consignment inventory.
• Provide training on Stryker products.

Skills

Analytical thinking

Collaborative working

Self-motivation

Pressure handling

Education

Certified Theatre Practitioner or ODA

Job description

We are looking for a Clinical Support Specialist in the Central Region to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Leads communication with stakeholders, presents findings and manages key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.
• Providing theatre and wider HCP staff within depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.
• Conducts trials and evaluations of products in theatre and clinical environments as required.

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self-motivate and work under pressure.

Preferred:

Certified Theatre Practitioner or ODA, professional training in a medical environment.

Industry background also advantageous.