Clinical Support Specialist, Abha

Stryker; Saudi Arabia; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading medical device company is seeking a Clinical Support Specialist in the Abha area to provide support for Trauma and Extremities products. The role includes attending cases, managing client relationships, auditing stock, and providing training. Candidates should have at least 2 years of clinical support experience and ideally experience in Orthopedics. Strong analytical skills and a collaborative approach are essential. This position offers an opportunity to work in a dynamic clinical environment.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Experience in Trauma and Extremities or Orthopedics is preferable.
• Ability to work under pressure.

Responsibilities

• Attend cases and service existing and new customer base.
• Lead communication with stakeholders and manage client relationships.
• Audit theatre Stryker stock and manage consignment inventory.
• Provide training to theatre and HCP staff on Stryker products.
• Conduct trials and evaluations of products in theatre.

Skills

Analytical thinking

Collaborative work

Self-motivation

Job description

Work Flexibility: Field-based

We are looking for a Clinical Support Specialist in the Abha area to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Leads communication with stakeholders, presents finding and manages key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilisation of delivered stock, and stock rotation.
• Providing theatre and wider HCP staff within depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provides theatre and other HCP staff training on Stryker products. This could include organising and conducting training workshops and events for a broad range of customers.
• Conducts trials and evaluations of products in theatre and clinical environments as required.

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.
• Ideally experience in Trauma and Extremities, or in Orthopedics generally.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self-motivate and work under pressure.

Preferred:

Certified Theatre Practitioner or ODA, professional training in a medical environment. Industry background also advantageous.

Travel Percentage: None