Clinical Support Specialist, Abha

Stryker Group; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Support Specialist in the Abha area. This role involves providing direct support for Stryker products related to Trauma and Extremities procedures. Responsibilities include engaging with clients in clinical environments, managing inventory audits, and training healthcare staff on Stryker products. Ideal candidates should have a minimum of 2 years of relevant clinical support experience, preferably within the Trauma and Extremities or Orthopedics sector. Strong analytical and collaborative skills are essential.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Ideally experience in Trauma and Extremities, or in Orthopedics generally.

Responsibilities

• Attend cases and service existing and new customer base within the theatre and clinical environment.
• Leads communication with stakeholders, presents findings and manages key client relationships.
• Audit theatre Stryker stock and manage consignment inventory.
• Provide theatre and wider HCP staff training on Stryker products.
• Conduct trials and evaluations of products in theatre and clinical environments.

Skills

Analytical thinking

Collaborative working

Self-motivation

Education

Certified Theatre Practitioner or ODA

Job description

We are looking for a Clinical Support Specialist in the Abha area to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Leads communication with stakeholders, presents finding and manages key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.
• Providing theatre and wider HCP staff within depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.
• Conducts trials and evaluations of products in theatre and clinical environments as required.

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.
• Ideally experience in Trauma and Extremities, or in Orthopedics generally.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self-motivate and work under pressure.

Preferred:

• Certified Theatre Practitioner or ODA, professional training in a medical environment.
• Industry background also advantageous.