Client Service & Operations Lead

State Street Corporation; Saudi Arabia; On-site; SAR 120,000 - 160,000; Full time

Job summary

A leading global financial services firm in Saudi Arabia is seeking a Client Service and Operations Officer. The role requires managing client operations, resolving issues, and delivering superior service. Ideal candidates will have a Bachelor’s degree and over 3 years of relevant experience. The firm values initiative, strong communication, and problem-solving skills, and offers a competitive benefits package.

Benefits

Generous medical care

Insurance and savings plans

Flexible work programs

Qualifications

• Proven track record in client service and operations environment.
• 3+ years client-facing experience.
• In-depth knowledge of financial securities markets.

Responsibilities

• Provide deputy management of Client Service Operations.
• Act as a single point of contact for clients.
• Engage with clients to resolve issues.
• Ensure timely and accurate delivery of accounting reports.

Skills

Client Service skills

People management skills

Problem-solving

Analytical skills

Interpersonal communication

Education

Bachelor’s degree in Finance, Business or Accounting

Job description

A leading global financial services firm in Saudi Arabia is seeking a Client Service and Operations Officer. The role requires managing client operations, resolving issues, and delivering superior service. Ideal candidates will have a Bachelor’s degree and over 3 years of relevant experience. The firm values initiative, strong communication, and problem-solving skills, and offers a competitive benefits package.