Client-Focused Tech Solutions Consultant

NetApp, Inc.; Riyadh; Hybrid; SAR 100,000 - 120,000; Full time

Job summary

A global technology company in Saudi Arabia is seeking a Professional Services Engineer to develop and deliver technology solutions, support project activities, and enhance customer satisfaction. The ideal candidate will have at least 2 years of experience in IT or engineering, strong interpersonal skills, and proficiency in English and Arabic. This role offers a hybrid work environment and various employee benefits, including volunteer time off and comprehensive health plans.

Benefits

Comprehensive medical, dental, wellness, and vision plans

Educational assistance

Volunteer time off program

Access to financial savings programs

Qualifications

• Minimum of 2 years of experience in a related field, with a focus on IT or engineering.
• Must be a Saudi Arabia national.

Responsibilities

• Assist in completing post-sales hardware and software installations with moderate complexity.
• Coordinate with customers, Sales teams, and other Professional Services staff.
• Provide detailed documentation on tasks performed.
• Support the identification and resolution of technical issues.
• Participate in customer training sessions and workshops.

Skills

Interpersonal skills

Negotiation skills

Organizational skills

Problem-solving abilities

Knowledge of IP Networks

Proficiency in English

Proficiency in Arabic

Education

Bachelor’s or Master’s degree in IT, Engineering, or a related field

Job description

A global technology company in Saudi Arabia is seeking a Professional Services Engineer to develop and deliver technology solutions, support project activities, and enhance customer satisfaction. The ideal candidate will have at least 2 years of experience in IT or engineering, strong interpersonal skills, and proficiency in English and Arabic. This role offers a hybrid work environment and various employee benefits, including volunteer time off and comprehensive health plans.