Cisco Solutions CSM - Drive Adoption & Growth

Ingram Micro, Inc.; Ar Rafi`ah; On-site; SAR 120,000 - 160,000; Full time

Job summary

A global technology partner in Riyadh seeks a Customer Success Manager tasked with ensuring customers maximize their Cisco solutions. Responsibilities include guiding product implementation, providing ongoing education, and fostering strong customer relationships. Ideal candidates will have over two years of relevant experience, a strong understanding of Cisco products, and outstanding communication skills. Join us to shape tomorrow in technology distribution.

Qualifications

• 2+ years of experience in Customer Success or Account Management within tech.
• Strong understanding of Cisco products and solutions.
• Excellent verbal and written communication skills.
• Ability to solve customer challenges effectively.
• Experience using CRM tools.

Responsibilities

• Guide customers through the initial setup of Cisco products.
• Provide training and support on Cisco solutions.
• Build strong relationships with customers.
• Collaborate with internal teams to resolve issues.
• Track customer success metrics and provide insights.

Skills

Customer Success

Account Management

Technical Knowledge of Cisco products

Communication Skills

Problem-Solving

CRM Proficiency

Education

Bachelor's degree in IT or a related field

Job description

A global technology partner in Riyadh seeks a Customer Success Manager tasked with ensuring customers maximize their Cisco solutions. Responsibilities include guiding product implementation, providing ongoing education, and fostering strong customer relationships. Ideal candidates will have over two years of relevant experience, a strong understanding of Cisco products, and outstanding communication skills. Join us to shape tomorrow in technology distribution.