Channal Manager

Opontia; Riyad Al Khabra; On-site; SAR 149,000 - 225,000; Full time

Job summary

A digital-first consumer goods group is seeking a Channel Manager in Riyadh to manage e-commerce brands on various platforms. The candidate should have over 2 years of experience in e-commerce, particularly with platforms such as Trendyol, Hepsiburada, and Amazon. Responsibilities include managing stock, analyzing sales performance, and strategizing marketing initiatives. Ideal candidates are fluent in Arabic and English, possess strong analytical skills, and thrive in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in e-commerce, preferably on platforms like Trendyol, Hepsiburada, or Amazon.
• Experience in strategy development for online sales including price optimization and PPC.
• Strong analytical skills and entrepreneurial mindset.

Responsibilities

• Manage brands across different marketplaces focusing on stock availability and pricing.
• Coordinate order processing and fulfillment with the Ops team.
• Analyze sales performance and initiate strategic marketing actions.

Skills

E-commerce experience

Data analysis

Content creation

Order management

Fluency in Arabic

Fluency in English

Project management

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

Riyadh, Riyadh Province, Saudi Arabia Brand Management

Opontia is the only digital-first consumer goods group in MENAT and Central & Eastern Europe, growing by acquiring successful e-commerce brands. We accept, operate, and scale outstanding e-commerce brands with superstar products. We are backed by leading global investors and have raised one of the largest Series A rounds in the region at $42M. We have offices in Riyadh, Istanbul, Warsaw, and Dubai.

Channel Manager Opportunity

We are looking for a highly motivated and driven Channel Manager based in Riyadh to be part of Opontia’s Brand Management team. This is a unique opportunity for a self-starter who will be a vital part of the Opontia growth team and will be responsible for managing a portfolio of fast-growing eCommerce brands on leading marketplace and e-commerce platforms such as Trendyol, Hepsiburada, Amazon, etc. The ideal candidate should be experienced in the e-commerce lifecycle: online store setup, content creation, data analysis, platform tools, and FBA.

Key Responsibilities

• Manage brands end-to-end across different marketplaces (such as Trendyol, Hepsiburada, Amazon, etc.) daily by focusing on stock availability, price competitiveness, and assortment growth.
• Manage processing, fulfillment, and delivery of orders across all platforms in coordination with the Ops team.
• Analyze and take strategic marketing initiatives based on sales/marketing performance.
• Respond to pre and post-sales queries and reviews.
• Process returns and claims submissions across marketplaces in coordination with Ops.
• Plan promotional campaigns and coordinate execution with the platforms.
• Plan marketing campaigns with inputs from Brand Managers and Marketing teams.
• Ensure optimal product presentation in terms of content, graphics, and images to drive sales and profitability through proper merchandising and visibility on online platforms and channels.
• Gain complete category understanding in terms of highly demanded products, average basket size, and competitors to maximize and ensure consistent growth of the brand.
• Work with cross‑functional teams to resolve any issues impacting businesses and platforms.
• Present analysis and recommendations to internal and external key stakeholders.
• Build strong relationships with Trendyol, Hepsiburada, Amazon, etc. account managers to increase exposure & get category insights to grow the brand.

Perfect fit

• 2+ years experience in e-commerce (preferably Trendyol, Hepsiburada, Amazon, etc.) doing online store setup, content creation, data analysis, usage of in‑platform tools, order management, and fulfillment.
• Experience building online strategies to increase sales, reduce costs and drive conversion of products, including price optimization, PPC, coupons and deals, customer communications, creative, subscribe and save, removing unprofitable products.
• Experience in the GCC market; experience in Eastern Europe is a plus.
• Fluency in Arabic and English.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• A highly entrepreneurial and analytical self‑starter who can manage multiple projects.
• Sound time‑management and organizational skills; excellent communication, problem‑solving, and conflict‑resolution skills with the ability to make quick judgment calls under pressure.
• Desire to work in a high‑growth startup environment. Ability to work in a fast‑changing environment and deliver results consistently.