The CEO Office Manager provides comprehensive, high-level administrative and operational support directly to the Chief Executive Officer. This role is pivotal in managing the CEO's schedule, communications, and strategic priorities, ensuring the executive office runs with maximum efficiency and discretion. The manager often serves as a key liaison between the CEO, the Board of Directors, senior leadership, and external stakeholders.
Core Responsibilities
- Executive Support & Strategic Coordination
- Manage the CEO's complex calendar, schedule appointments, and coordinate extensive travel.
- Prepare, edit, and manage correspondence, reports, presentations, and briefing materials.
- Anticipate needs, provide logistical and preparatory support for meetings, and track follow-up actions.
- Handle the CEO's expense reports and other administrative tasks.
- Office & Operations Management
- Oversee general office administration, supplies, and vendor management.
- Serve as the primary point of contact for the office, managing communications and visitors.
- Maintain electronic and physical filing systems, ensuring data integrity and confidentiality.
- May involve supervising other administrative staff and mentoring team members.
- Act as a key liaison between the CEO and the Board of Directors, coordinating all board meeting logistics, materials, and communications.
- Facilitate communication with internal staff at all levels and external partners on behalf of the CEO.
- Manage special projects, events, and initiatives from conception to completion.
- Support internal communications and agency-wide events as a culture carrier for the organization.
- Technical Proficiency Advanced skills in Microsoft Office Suite (especially Outlook, Teams, SharePoint) and virtual meeting platforms.
- Exceptional Organization Superior time-management, meticulous attention to details, and the ability to multitask and prioritize in a fast-paced environment.
- Executive Communication Excellent verbal and written communication skills, with the professionalism to interact with all levels of stakeholders.
- Confidentiality & Problem-Solving A proven ability to handle highly confidential and sensitive information; a resourceful, results-oriented approach with strong critical thinking skills.
- Flexibility Ability to manage changing priorities, work under pressure, and maintain composure.
Education & Experience
- A Bachelor’s degree in Business Administration, Communications, or a related field is commonly required or preferred.
- A minimum of 5-10 years of experience in a senior administrative role supporting C-level executives is typically expected.
- Experience with board liaison work, event planning, and project management is a significant plus.