Central Operations & AI Transformation Manager

Mirai Arabian International Company Limited; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology firm in Saudi Arabia seeks an Operations Manager to drive operational excellence by implementing AI-driven automation and overseeing ERP systems integration. The ideal candidate has over 10 years of experience in project management within an international environment, strong skills in change management, and a proven track record with ERP systems, particularly Odoo. The role emphasizes collaboration, strategic thinking, and strong communication skills.

Qualifications

• Minimum 10 years of experience in operations or digital transformation.
• Proven track record of leading cross-functional projects.
• Hands-on experience with ERP systems is a must.

Responsibilities

• Drive operational excellence through AI-driven automation.
• Oversee Odoo ERP implementation and data integrity.
• Lead transformation projects from planning to delivery.

Skills

AI applications understanding

Stakeholder management

Project management

Data analytics

ERP systems implementation

Education

Bachelor’s degree in Business, Engineering, or Computer Science

Master’s degree (preferred)

Tools

Odoo

SAP

Oracle

Power BI

Job description

Department: Central Operations
Location: Riyadh, Saudi Arabia
Reports to: Head of Operations
Direct reports: ERP Project Coordinator, GenAi developer (possibly)

Mission

Drive Mirai’s operational excellence and digital transformation by implementing AI-driven automation and process optimization across all central functions - HR, IT, Procurement, Finance, Accounting, and Communication—in close collaboration with the Odoo ERP rollout and Scopely’s GenAI team. This role will ensure seamless integration of AI and ERP systems, streamline workflows, and promote data-driven decision-making across all business units to enhance efficiency, accuracy, and scalability.

Key Responsibilities

• Operational Transformation & AI Integration: Identify, prioritize, and implement AI-driven solutions to optimize internal processes across departments; collaborate with the GenAI development team to adapt corporate-level AI tools and applications for Mirai’s needs; map existing workflows and design future-state processes leveraging automation, data analytics, and AI; partner with department heads to translate business needs into AI/ERP-enabled solutions.
• ERP & Systems Integration: Oversee the Odoo ERP implementation across all functions, ensuring data integrity and user adoption; supervise the ERP Project Coordinator and ensure synchronization between ERP and AI initiatives; define KPIs and dashboards to monitor system usage, process efficiency, and performance improvements.
• Program & Change Management: Lead transformation projects end-to-end—from scoping, budgeting, and planning to delivery and evaluation; manage cross-departmental communication and ensure alignment on priorities, timelines, and deliverables; develop change management strategies to foster adoption of new digital and AI tools; report regularly to leadership on progress, milestones, and business impact.
• Data & Process Excellence: Implement standardized processes and governance frameworks to ensure data consistency across systems; build and maintain project management dashboards and executive-level reports; promote a culture of continuous improvement and innovation across the organization.

Qualifications

Education: Bachelor’s degree in Business, Engineering, Computer Science, or related field (Master’s preferred).

Experience: Minimum 10 years of experience in operations, project management, or digital transformation within an international environment. Proven track record leading cross‑functional projects and implementing ERP and/or AI-driven systems. Strong understanding of AI applications in business operations, automation tools, and data analytics.

Technical Skills: Hands‑on experience with Odoo or other ERP systems (SAP, Oracle, Workday, etc.). Excellent command of Excel, PowerPoint, and project management dashboards (e.g., Monday, Asana, Power BI).

Soft Skills: Exceptional presentation, stakeholder management, and communication skills; strategic thinker with an execution-driven, structured, and collaborative mindset. Fluent in English (Arabic a plus).