Catering Supervisor

Leylaty Group; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A catering services company in Riyadh is seeking a Catering Supervisor to manage banquets and events. The role involves overseeing setups, coordinating with teams to ensure service quality, and handling guest interactions. Ideal candidates should have a high school diploma, experience in hospitality, and strong supervisory skills. You will also need to be fluent in English and have a driving license. This position offers a dynamic work environment with opportunities for leadership.

Qualifications

• High school diploma required; degree in hospitality preferred.
• English fluency essential; Arabic a plus.
• Driver's license needed.

Responsibilities

• Oversee setup, service, and breakdown of banquets and caterings.
• Supervise catering staff and manage event details.
• Coordinate with culinary and bar teams for service management.
• Conduct staff briefings on event particulars.
• Address guest complaints to enhance experience.
• Complete necessary event paperwork.
• Enforce health and safety regulations.
• Inspect catering equipment and facilities.

Skills

Supervisory and leadership skills

Communication and interpersonal abilities

Organizational skills

Attention to detail

Problem-solving orientation

Multitasking capabilities

Education

High school diploma

Degree or diploma in hospitality or related field

Tools

Microsoft Office Suite

Property Management Systems (PMS)

Job description

Job Summary

Catering Supervisor is responsible for overseeing the setup, service, and breakdown of banquets and caterings. Main on‑site point of contact for the client or event host to address questions and confirm arrangements during events. Leads and manages event staff, coordinate with various departments ensuring every detail aligns with the guest's vision and service standards. Enhances the guest experience, nurtures a professional and motivated team environment.

Key Responsibilities

• Review BEOs (Banquet Event Orders) to understand and verify all requirements for the event, including timeline, setup, and service details.
• Supervise staff in the proper setup of banquets and caterings—including buffets, dining tables, reception furniture, audiovisual equipment, decorations and other amenities. Manage the efficient and organized breakdown of the space after the events.
• Coordinate with the culinary team, bar and supportive departments to manage service, ensure timely delivery of equipment, food and beverage on site, handle any last‑minute requests.
• Conduct staff briefings with the team to communicate event particulars, review service standards, and motivate staff.
• Anticipate guests’ needs, promptly address and resolve any issues or complaints, and ensure a positive and unforgettable guest experience.
• Complete all necessary event paperwork, such as site visit notes, equipment lists, uniform collection lists, casual staff requests, event reports and other checklists.
• Enforce strict adherence to health, safety, and sanitation regulations and company policies.
• Inspect all catering equipment and facilities and submit maintenance requests for any repairs.
• Assist Banquet Managers with inventory and ordering of banquet supplies, such as linens, chinaware, silverware, and other equipment.

Qualifications

• High school diploma.
• Degree or diploma in hospitality or a related field is preferable.
• Proficiency with standard office software (Microsoft Office Suite, Adobe Reader X, etc.), previous experience with PMSs (Property Management Systems) is required.
• English fluency required, Arabic or other language is an advantage.
• Driving license.

Experience

• Between 2 to 4 years of experience in a restaurant or hotel environment; event organization is required. Previous experience as a banquet or catering supervisory role would be a significant bonus.
• Management job experience in customer services, guests relationship can be beneficial.

Preferred Skills

• Supervisory and leadership skills
• Communication and interpersonal abilities
• Organizational skills
• Attention to detail
• Problem‑solving orientation
• Multitasking capabilities
• Ability to work efficiently under pressure
• Availability to perform at odd hours
• Ability to cope with the physical demands of the job, including: standing, walking, driving around a region, manually being involved in operations.