CASE COORDINATION SPECIALIST.

Johns Hopkins Aramco Healthcare (JHAH); Saudi Arabia; On-site; SAR 299,000 - 450,000; Full time

Job summary

A healthcare provider in Saudi Arabia is seeking a Case Coordination Specialist to oversee complex patient cases and ensure seamless communication among stakeholders. The ideal candidate will have 9-12 years of experience and a Bachelor's degree in Nursing or Medicine. Responsibilities include evaluating patient requests, coordinating care, and maintaining documentation. Strong proficiency in English is required.

Qualifications

• 9–12 years of experience in a relevant field.
• English: Fully Proficient; Arabic: Not Required.

Responsibilities

• Participate in regular team meetings to discuss case progress.
• Coordinate with stakeholders for efficient case resolution.
• Evaluate requests based on patient benefits and medical necessity.
• Coordinate patient care to meet individual needs.
• Maintain up-to-date patient documentation.
• Support continuous patient care access.

Skills

Due Diligence

Audit Reporting

Data Collection

Excellence

Integrity

Accountability

Cybersecurity

Person-Centered Care

Education

Bachelor's Degree in Nursing or Medicine

Job description

Job Title

CASE COORDINATION SPECIALIST.

Job De ion Summary

The Case Coordination Specialist oversees complex patient cases, advises on issues with internal and external stakeholders and evaluates appropriateness of advanced levels of care utilizing evidence‑based tools to enhance the patient experience, ensure patient access and optimize cost‑effective outcomes.

Responsibilities

Strategic Roles & Responsibilities

• Participate in regular team meetings to discuss case progress, share updates and identify areas for process improvement.
• Coordinate with internal and external stakeholders to ensure seamless communication and efficient case resolution.

Operational Roles & Responsibilities

• Evaluate standard to complex requests from the various stakeholders based on patient benefits, coverage agreements and medical necessity utilizing evidence‑based tools to ensure patients receive quality cost‑effective care.
• Coordinate patient care to meet the individuals and their family’s needs and ensure patient safety, quality of care and cost‑effective outcomes.
• Coordinate processing of standard case review and documentation including logging, tracking and resolution following established protocols and within defined service level agreements (SLAs) or provider contracts.
• Assist in maintaining up‑to‑date patient documentation and periodic reporting ensuring information is completed efficiently, accurately and is readily accessible for review and audits.
• Support the continuous patient care access and identify and escalating anomalies to avoid patient care interruptions.

Minimum Education Required

Bachelor's Degree in Nursing or Medicine.

Professional Certifications Required

Refer to applicable JD Addendum.

Years of Experience

9–12 years of experience in relevant field.

Languages

English: Fully Proficient; Arabic: Not Required.

Functional Competencies

• Due Diligence
• Audit Reporting
• Data Collection

Core Competencies

• Excellence
• Integrity
• Accountability
• Cybersecurity
• Person‑Centered Care

Acknowledgement

Please note this job de ion is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.