Call center representative

Avanta Works; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A customer service company in Jeddah is seeking a skilled Call Center Representative. Responsibilities include answering calls, providing customer information, and resolving complaints. Ideal candidates have previous call center experience and strong communication skills in Arabic or Hindi. The position offers a competitive salary of $1700 per month and welcomes applicants from all nationalities.

Benefits

Inclusive work environment

Growth opportunities

Qualifications

• Previous experience in a call center or customer service role preferred.
• Ability to handle a high volume of calls in a fast-paced environment.
• Flexibility to work varying shifts.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer complaints and escalate issues when necessary.

Skills

Communication skills in Arabic or Hindi

Problem-solving skills

Attention to detail

Job description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative


We are seeking a skilled and experienced Call Center Representative to join our team in Jeddah. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information to customers regarding products, services, and company policies
- Resolve customer complaints and escalate issues to the appropriate department when necessary
- Maintain a positive attitude and provide exceptional customer service at all times
- Complete call logs and update customer records with relevant information
- Follow communication procedures, guidelines, and policies
- Strive to meet monthly performance targets

Requirements:
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills in Arabic or Hindi, both written and verbal
- Familiarity with CRM systems and practices is a plus
- Ability to handle high volume of calls in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Ability to work independently as well as part of a team
- Flexibility to work varying shifts including nights, weekends, and holidays if needed

Salary:
This position offers a competitive salary of 1700$ per month.

Location:
This job is located in Jeddah. All nationalities are welcome to apply.

Benefits:
We offer an inclusive work environment that values diversity and promotes growth opportunities for our employees. This position does not require English proficiency.

If you meet the above requirements and are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity!

This job has no reviews yet. You can be the first!

Call center representative Jobs in Jeddah:

The most in-demand professions in Jeddah:

MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience

Users also frequently search in these cities:

More professions from the category Culture - Hostess - Services sector:

Subscribe to our telegram channel @layboard_in