Call center representative

PPOAR; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A dynamic service company in Jeddah is seeking a friendly Call Center Representative to join their team. Responsibilities include answering customer calls, providing information, and ensuring customer satisfaction. Candidates must be fluent in English, and experience in customer service is preferred. The role offers flexibility in shifts and accommodation for non-local candidates. Salary starts at $900 per month and positions are suitable for men passionate about customer service.

Benefits

Accommodation provided for non-local candidates

Qualifications

• Fluency in English; Arabic is a plus.
• Previous experience in a call center or customer service role preferred but not required.
• Ability to handle high volume of calls while maintaining professionalism.

Responsibilities

• Answer incoming calls promptly and professionally.
• Listen attentively to customers' inquiries and concerns.
• Provide accurate information and solutions to customers' questions.
• Maintain a positive and empathetic attitude towards customers.
• Keep records of customer interactions.

Skills

Fluency in English

Excellent communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative

We are seeking a friendly and customer-oriented Call Center Representative to join our growing team in Jeddah. As a Call Center Representative, you will be responsible for handling incoming calls from customers, addressing their inquiries and concerns, and providing them with exceptional service.

Responsibilities

• Answer incoming calls promptly and professionally
• Listen attentively to customers' inquiries and concerns
• Provide accurate information and solutions to customers' questions
• Maintain a positive and empathetic attitude towards customers at all times
• Ensure customer satisfaction by going above and beyond to meet their needs
• Follow communication scripts and company policies when handling different topics
• Identify opportunities to upsell products or services, if applicable
• Keep records of customer interactions, transactions, comments, and complaints
• Collaborate with team members to ensure customer satisfaction goals are met

Qualifications

• Fluency in English (Arabic is a plus)
• High school diploma or equivalent
• Previous experience in a call center or customer service role preferred but not required
• Excellent communication skills, both verbal and written
• Ability to handle high volume of calls while maintaining professionalism
• Good problem-solving skills
• Availability to work flexible shifts including weekends and holidays
• Accommodation will be provided for non-local candidates

This position is suitable for men who are passionate about delivering exceptional customer service. Salary for this role starts at 900$ per month. Join our dynamic team today!