Business Excellence/ Business Process Management Manager - 1-Year Engagement

MENA Consultant; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A management consulting firm is seeking a Business Excellence/ Business Process Management Manager for a 1-year engagement in Riyadh. The ideal candidate will have 8-12 years of experience in BPM and excellence initiatives, with the ability to lead process optimization efforts and develop frameworks. Fluency in Arabic and English is required. This on-site role involves significant stakeholder interaction and responsibility for delivering high-quality client outcomes.

Qualifications

• 8-12 years of professional experience in business process management (BPM) and business excellence initiatives.
• Prior experience working in a management consulting environment.
• Fluency in Arabic & English (written and spoken).

Responsibilities

• Lead the assessment, design, and optimization of business processes.
• Develop and implement business excellence frameworks.
• Conduct maturity assessments and define target operating models.
• Facilitate workshops to gather requirements and validate findings.
• Prepare process maps, SOPs, and documentation for implementation.
• Develop performance metrics and KPIs to measure effectiveness.
• Support change management and capability building.
• Deliver presentations, reports, and deliverables as per client expectations.

Skills

Business process management (BPM)

Business excellence initiatives

Client relationship management

Analytical skills

Presentation skills

Stakeholder management

Job description

Business Excellence/ Business Process Management Manager - 1-Year Engagement

Riyadh, KSA

Location: Riyadh, KSA.
Years of Experience: 8-12 years.
Project Duration: 1 year.
Working Arrangement: on-site.
Language Requirements: Fluency in Arabic & English (written and spoken).

We are seeking a highly capable Manager with a strong background in Business Excellence and Business Process Management (BPM) to support strategic transformation initiatives during a 1-year engagement. The ideal candidate will bring 8-12 years of experience, including a solid track record in management consulting, and will play a critical role in designing, optimizing, and institutionalizing high-performing business processes and excellence frameworks within client organizations.

Key Requirements

8-12 years of professional experience in business process management (BPM) and business excellence initiatives.

Prior experience working in a management consulting environment.

Other Qualifications

• Proven ability to manage client relationships and work collaboratively with cross‑functional stakeholders.
• Excellent analytical and problem‑solving skills.
• Ability to deliver clear presentations, reports, and process documentation.
• Strong organizational and stakeholder management capabilities.

Key Responsibilities

• Lead the assessment, design, and optimization of business processes across key functional areas.
• Develop and implement business excellence frameworks and process governance models.
• Conduct maturity assessments, identify improvement opportunities, and define target operating models.
• Facilitate workshops and meetings with stakeholders to gather requirements and validate findings.
• Prepare process maps, SOPs, RACI matrices, and documentation for implementation.
• Develop performance metrics and KPIs to measure process effectiveness and excellence outcomes.
• Support change management and capability building for process owners and operational teams.
• Deliver high-quality presentations, reports, and deliverables aligned with engagement goals and client expectations.

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