Business Director

dentsu; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading marketing firm in Riyadh is seeking an experienced client manager to own daily client relationships, ensuring successful delivery of strategic visions and financial targets. The role involves building trusted relationships, managing resources, and understanding client objectives in a dynamic market environment. Candidates should be adept at developing innovative solutions that align with client needs and agency values.

Responsibilities

• Deliver innovative and ambitious strategic solutions.
• Build strong client relationships as a trusted advisor.
• Manage team relationships for outstanding client service.
• Understand client business objectives and external environment.
• Improve client satisfaction to expand revenue streams.

Job description

The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client.

Job Description :

Key Responsibilities

• Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
• Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
• Deepens the relationship to ensure retention and growth
• Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
• Immerses self and team in clients’ business : understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
• Uses account plans to stimulate and track future work; manages resources effectively
• Understands client commercial framework and works with senior account leadership to ensure business is run profitably
• Improves client satisfaction to expand existing revenue streams and build new ones
• Manages systems for forecasting accurate spend and track progress
• Translates agency strategy into innovative, executionable business plans for own client that deliver business value