Business Development Manager

Crane Worldwide Logistics; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global logistics provider in Al Khobar, Saudi Arabia, is seeking a proactive Client Relationship Manager. The role requires extensive experience in RFQ management and pricing within logistics. Key responsibilities include developing client connections, supporting existing clients, and managing pricing strategies. Ideal candidates should have strong client-facing skills and experience in global airfreight and ocean freight pricing. The position offers opportunities to work within a dynamic team focused on improving client relations and proposals.

Qualifications

• 5-7 years of RFQ Management experience required.
• 3-5 years of Pricing Database Management experience required.
• Minimum 5 years of Global Airfreight and Ocean Freight Pricing experience required.
• 3-5 years of statistical analysis experience.

Responsibilities

• Develop target list and initiate contact with potential clients through various methods.
• Confirm appointments to introduce the company and services to potential clients.
• Support existing clients, acting as an intermediary for communication.
• Manage all client requests and follow up accordingly.

Skills

Strong client-facing skills

Effective selling techniques

Negotiation and closing skills

Organizational skills

Problem-solving abilities

Communication skills

Resourcefulness

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Office Suite

Internet networking tools

Job description

Essential Job Functions

• Develop target list and initiate contact with potential clients through sales phone calls, appropriate social media, promotional flier distribution and cold calling.
• Confirm appointments to introduce the company and the company's services to potential clients and build and maintain ongoing relationships.
• Supports existing clients, acting as intermediary for communication between client and their operations teams and Crane Worldwide network, available for escalation when necessary.
• Provides tracking information as requested by the client.
• Escalate all issues with a shipment immediately to the client to insure prompt resolution.
• Manage all client requests and follow up to ensure that the client needs are met.
• Facilitate the completion of RFQ's.
• Provide marketing and proposal support for all Global Sales Team members.
• Analyzes client profit or loss and provides proposals for yield improvement.
• Other duties as assigned.

Other skills/abilities

• Strong client-facing skills and effective selling to decision influencers and decision makers with a consultative approach
• Strong computer usage skills demonstrated capability with suite of Microsoft office products and active in broad-based internet networking tools, e.g., LinkedIn Excellent verbal and written communication skills.
• Ability to meet challenges with resourcefulness.
• Demonstrates effective negotiation and closing techniques.
• Excellent organization and problem-solving skills Work well in a team environment.

Education and Experience

• High School Diploma or equivalent required
• Bachelor's Degree preferred.
• 5- 7 years of RFQ Management required
• 3-5 years of Pricing Database Management required.
• Minimum 5 years of Global Airfreight and Ocean Freight Pricing experience required.
• Oil, Gas, Energy logistics proposal experience preferred.
• 3-5 years statistical analysis experience

Work Experience Requirements

1 to 2 years’ experience with 3PL or freight forwarder including internal and external facing roles, or - 1 to 2 years previous experience in transportation or business development fields.

Physical Requirements

Talking, hearing and using hands to operate computer equipment - Vision abilities required by this job include close vision and the ability to adjust focus.

Certifications and Licenses

• Professional certification may be required in some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.