Business Application Specialist - Marcom Comprehensive Arabia DMCC

Qureos; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A tech solutions company located in Saudi Arabia is seeking an experienced IT support specialist to provide daily assistance in Finance, HR, and Operations. The ideal candidate will have a Bachelor's degree in related fields, a strong background in ERP, CRM, and HCM systems, and hands-on experience with Power BI and SQL. The role involves customizing reports and ensuring data integrity across applications.

Qualifications

• Minimum 4 years of experience in a similar role.
• Solid financial knowledge to support accounting and reporting processes.
• Hands-on experience with Microsoft Power BI, Crystal Reports, and SQL.

Responsibilities

• Provide daily support to end users in Finance, HR, and Operations.
• Gather and analyze business requirements and translate them into technical solutions.
• Customize and build reports & dashboards using Power BI and Application Report Designer.

Skills

ERP systems knowledge

CRM systems knowledge

HCM systems knowledge

Microsoft Power BI

SQL

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Information Systems, Computer Science, Finance or related field

Tools

Power BI

Crystal Reports

Job description

Key Responsibilities

• Provide daily support to end users in Finance, HR, and Operations.
• Gather and analyze business requirements and translate them into technical solutions.
• Customize and build reports & dashboards using Power BI and Application Report Designer.
• Ensure business processes comply with financial and operational standards.
• Deliver end-user training and documentation to maximize adoption.
• Manage configuration, upgrades, and lifecycle of ERP, CRM, and HCM applications.
• Develop and optimize SQL queries for reporting and troubleshooting.
• Ensure data integrity, security, and compliance across applications.
• Support system integrations (APIs, middleware, data migration) to connect enterprise applications.
• Collaborate with IT to ensure applications meet scalability, performance, and security standards.

Qualifications & Skills

• Bachelor's degree in information systems, Computer Science, Finance, or a related field.
• Strong background in ERP, CRM, and HCM systems (both functional and technical).
• Solid financial knowledge to support accounting and reporting processes.
• Hands‑on experience with Microsoft Power BI, Crystal Reports, and SQL.
• Understanding of application integrations, middleware, and enterprise architecture.
• Excellent communication, analytical, and problem‑solving skills.
• Minimum 4 years of experience in a similar role.

Preferred Qualifications

• Experience with Focus ERP, Centra HCM, and Centra CRM.
• Knowledge of process automation, workflow tools, and digital transformation initiatives.
• Exposure to enterprise security standards and data governance.
• Ability to manage both functional business discussions and technical system improvements.