Bilingual Medical Front Desk Specialist — Arabic/English

Centriq Company; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A medical clinic in Riyadh is seeking a highly organized Receptionist to manage front desk operations and ensure a welcoming environment for patients. The role involves scheduling appointments, handling inquiries, maintaining records, and providing excellent customer service. Ideal candidates should have strong communication skills, proficiency with medical software, and a positive attitude, with fluency in Arabic and English preferred.

Qualifications

• Exceptional interpersonal and communication skills to interact effectively with patients and staff.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Experience in a medical or healthcare setting is preferred but not mandatory.
• Fluency in both Arabic and English is highly desirable.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling, including booking and rescheduling.
• Answer phone calls and respond to inquiries regarding clinic services.
• Maintain patient records ensuring all information is accurate.
• Assist with billing and insurance verification processes.
• Coordinate with medical staff to ensure timely patient flow.
• Handle administrative tasks such as filing and data entry.

Skills

Communication Skills

Organizational Skills

Customer Service Orientation

Technical Proficiency

Attention to Detail

Job description

A medical clinic in Riyadh is seeking a highly organized Receptionist to manage front desk operations and ensure a welcoming environment for patients. The role involves scheduling appointments, handling inquiries, maintaining records, and providing excellent customer service. Ideal candidates should have strong communication skills, proficiency with medical software, and a positive attitude, with fluency in Arabic and English preferred.