Bilingual Customer Support Agent - Arabic/English (Onsite)

Tabby; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A fast-growing financial technology company in Riyadh is inviting applications for a full-time customer support role. The successful candidate will support customers through phone, chat, and email, ensuring excellent service in both Arabic and English. Candidates must be Saudi nationals, able to work 24/7 rotational shifts, and demonstrate strong communication skills. Monthly compensation ranges from ر.س6,000 to ر.س7,500.

Qualifications

• Must be a Saudi national.
• Must be able to support customers in both Arabic and English.

Responsibilities

• Support customers through phone, chat, and email.
• Answer questions and solve problems to ensure customer satisfaction.
• Follow guidelines and use tools to assist customers.

Skills

Proficiency in Arabic

Proficiency in English (B2 level or above)

Strong communication skills

Ability to work under pressure

Job description

A fast-growing financial technology company in Riyadh is inviting applications for a full-time customer support role. The successful candidate will support customers through phone, chat, and email, ensuring excellent service in both Arabic and English. Candidates must be Saudi nationals, able to work 24/7 rotational shifts, and demonstrate strong communication skills. Monthly compensation ranges from ر.س6,000 to ر.س7,500.