Bell Desk Supervisor: Guest Service & Team Leader

Hilton; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Belldesk Supervisor in Saudi Arabia. The successful candidate will supervise Bell persons and manage guest luggage while ensuring exceptional customer service. Responsibilities include responding to guest inquiries, recruiting and training team members, and maintaining standards of service and operations. Previous supervisory customer service experience and excellent communication skills are essential for this role, which offers an opportunity to work in a team-oriented environment.

Qualifications

• Previous customer service experience in a supervisory role.
• Ability to listen and respond to demanding Guest needs.
• Excellent leadership and interpersonal skills.

Responsibilities

• Supervise Bell persons and manage guest luggage.
• Respond to guest inquiries efficiently.
• Recruit, interview and train team members.

Skills

Customer service experience

Leadership skills

Interpersonal skills

Communication skills

Flexibility

Job description

A leading global hospitality company is seeking a Belldesk Supervisor in Saudi Arabia. The successful candidate will supervise Bell persons and manage guest luggage while ensuring exceptional customer service. Responsibilities include responding to guest inquiries, recruiting and training team members, and maintaining standards of service and operations. Previous supervisory customer service experience and excellent communication skills are essential for this role, which offers an opportunity to work in a team-oriented environment.