We are seeking a passionate and skilled Barista to join our dynamic team in Saudi Arabia. As a vital part of our coffee shop, you will be responsible for creating exceptional coffee experiences for our customers. Your role will involve not only brewing high-quality coffee but also providing outstanding customer service, maintaining a clean and organized workspace, and contributing to a positive team environment. The ideal candidate will have a love for coffee and a desire to share that passion with others, ensuring that every cup served meets our high standards of quality.
Responsibilities
- Prepare and serve a variety of coffee beverages and specialty drinks while adhering to our quality standards.
- Engage with customers to provide a welcoming atmosphere, taking their orders and answering any questions about the menu.
- Maintain cleanliness and organization of the coffee shop, including the coffee preparation area, dining space, and equipment.
- Monitor inventory levels of coffee beans, syrups, and other supplies, and assist in ordering as necessary.
- Stay updated on coffee trends and techniques to enhance the customer experience and contribute to menu development.
- Train and mentor new staff members on coffee preparation techniques and customer service best practices.
- Handle cash transactions accurately and manage the cash register efficiently.
- Promote seasonal drinks and special offers to encourage customer engagement and sales.
- Ensure compliance with health and safety regulations in food preparation and service.
- Actively participate in team meetings and contribute ideas for improving operations and customer satisfaction.
Preferred Candidate
- Proven experience as a Barista or in a similar role, showcasing your ability to craft high-quality coffee beverages.
- Strong interpersonal and communication skills, enabling you to connect with customers and colleagues effectively.
- A genuine passion for coffee and a willingness to learn about different brewing methods and coffee origins.
- Ability to work in a fast‑paced environment while maintaining a positive attitude and attention to detail.
- Flexibility to work various shifts, including weekends and holidays, as required by the business.
- Strong problem‑solving skills and the ability to handle customer complaints professionally.
- Experience with cash handling and point‑of‑sale systems.
- Basic knowledge of food safety regulations and best practices.
- Ability to work collaboratively as part of a team while also being self‑motivated.
- A creative mindset to contribute to new drink ideas and promotions.
Skills
- Coffee Brewing Techniques: Proficiency in various coffee brewing methods, including espresso, pour-over, and French press, ensuring the perfect extraction and flavor profile for each beverage.
- Customer Service: Exceptional customer service skills, with the ability to engage customers, take orders accurately, and create a welcoming atmosphere that encourages repeat business.
- Time Management: Strong time management skills to handle multiple orders efficiently during peak hours while maintaining quality and service standards.
- Attention to Detail: Keen attention to detail in both coffee preparation and maintaining cleanliness, ensuring that every beverage meets high quality and presentation standards.
- Teamwork: Ability to work collaboratively with a team, contributing positively to the work environment and supporting colleagues in delivering excellent service.