Barista

Kitopi; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading food-tech company in Riyadh is seeking an experienced beverage server. The role involves maintaining high product quality, providing excellent customer service, and managing bar stock. Candidates should have at least 2 years of experience and a minimum high school education. Strong communication and presentation skills are essential for this fast-paced environment.

Qualifications

• Minimum 2 years of experience in a similar role.
• Good appearance and presentation.
• Understanding of basic food hygiene standards.

Responsibilities

• Maintain the highest quality, consistent product standards.
• Greet customers with fast, friendly service.
• Manage bar stock and control waste.

Skills

Excellent verbal and written communication skills

Product knowledge

High interpersonal skills

Team-oriented

Ability to learn quickly

Education

Minimum high school education

Job description

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment propelled Kitopi to unicorn status, making it the fastest Unicorn to emerge from the MENA region.

As a leading food-tech business, Kitopi’s growth has been fueled by its innovative and scalable software solutions. Its kitchens are powered by the proprietary Smart Kitchen Operating System (SKOS) — an in-house suite of applications that optimizes cloud kitchen operations in real-time. Technological innovation, data science, artificial intelligence, and robotics will continue to be at the forefront as Kitopi reinvents the food industry.

With over 4,000 employees, Kitopi operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, with hubs in Krakow, Poland (engineering), Denmark (robotics), and Dubai, UAE (customer experience). AWJ, a Kitopi company established in 2014, is a fast-growing F&B group with Middle Eastern, Mediterranean, and international dining concepts, expanding into Saudi Arabia and the USA, with future plans for Europe, North Africa, and beyond.

The role involves serving beverage products with friendly, personalized attention, ensuring high standards of quality and hygiene, and maintaining excellent customer relations.

What You'll Do

• Maintain the highest quality, consistent product standards.
• Follow all company drink recipes and procedures.
• Develop understanding of beverage regions and flavor differences.
• Greet customers with fast, friendly, personalized service and build rapport.
• Produce consistent quality drinks even during busy times.
• Report customer complaints to the manager.
• Answer questions about beverages, preparation, and freshness.
• Weigh, grind, and pack beverages according to customer orders and company guidelines.
• Possess extensive knowledge of all beverage items, including raw products and pairing options, and demonstrate ability to produce high-quality hot beverages using various techniques.
• Manage bar stock and control waste.
• Ensure high hygiene standards in the work environment.

What Are We Looking For?

• Minimum high school education.
• At least 2 years of experience in a similar role.
• Good appearance, presentation, and product knowledge.
• Excellent verbal and written communication skills.
• Ability to adapt to new environments and learn quickly.
• Knowledge of all products used, including raw ingredients, and ability to produce consistent taste and quality.
• Understanding of basic food hygiene standards.
• High interpersonal and communication skills.
• Hardworking, team-oriented, self-motivated, and capable of motivating others.
• Leadership qualities and multitasking ability.
• Ability to work in a high-paced environment while maintaining standards.