Barista

Cobra Coffee; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading coffee franchise in the Makkah Region is seeking a barista to create high-quality beverages and foster genuine connections with customers. This role offers a supportive environment, comprehensive training, and various employee benefits like discounts and career progression opportunities. The ideal candidate will have a passion for customer service and a desire to make a difference in customers' days.

Benefits

28 days holiday a year

Unlimited brewed coffee & English breakfast tea on shift

Discount on food items

Life insurance

Career progression opportunities

Qualifications

• No prior experience required.
• Must have a passion for customer service.

Responsibilities

• Provide quality beverages and food products.
• Support store procedures and cash handling.
• Deliver legendary customer service.
• Maintain a clean and organised workspace.

Skills

Customer service passion

Ability to create connections

Job description

About

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

What We Offer

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand‑crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• While not working you’re able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third‑party discounts including 20% in Southern Co‑op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Career progression because here we actively promote internally

What To Expect

You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating hand‑crafted delicious beverages and building relationships with our customers by getting to know their favourite drink.

Responsibilities

• Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
• Supporting with store procedures including opening, closing, cash handling, and safety and security
• Supporting your fellow partners during periods of high volume to keep the store operating
• Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
• Delivering legendary customer service to all customers by acting with a customer‑first attitude and creating genuine connections
• Maintaining a clean and organised workspace for your customers and partners
• Adapting to a schedule that includes early mornings, evenings, and weekends

Process

• Application
• CV review
• Telephone Interview
• Provide right‑to‑work documentation
• Interview and in‑store experience
• Offer and onboarding