Barista

KRAIV; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A local coffee shop in Jeddah is seeking a full-time Barista responsible for preparing and serving coffee drinks, educating customers on menu offerings, and ensuring an organized workspace. Applicants should have experience in food preparation and strong customer service skills. The ideal candidate enjoys working in a fast-paced environment and is knowledgeable about coffee varieties and brewing methods. This role requires exceptional interpersonal skills and the ability to efficiently handle customer orders and payments.

Qualifications

• Experience as a Barista and in food preparation.
• Ability to prepare and serve coffee and tea drinks that meet quality standards.
• Ability to respond to orders, questions, concerns, and complaints in a polite and efficient manner.

Responsibilities

• Responsible for food preparation and exceptional customer service.
• Operate coffee equipment and maintain knowledge of available products.
• Maintain a clean and organized workspace.

Skills

Knowledge of different coffee varieties and brewing methods

Ability to work in a fast-paced environment

Excellent interpersonal and communication skills

Strong customer service skills

Basic mathematical skills

Ability to problem solve quickly

Job description

Role Description

This is a full-time on-site role located in Jeddah for a Barista. The Barista will be responsible for day-to-day tasks including food preparation, providing exceptional customer service, and maintaining a clean and organized workspace. The Barista will also be responsible for operating coffee equipment, taking orders, and maintaining knowledge of all available products.

• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Experience as a Barista and in food preparation
• Prepare and serve coffee and tea drinks that meet quality standards
• Properly handle and maintain all equipment
• Respond to orders, questions, concerns, and complaints in a polite and efficient manner
• Accurately handle cash and credit card payments, following appropriate cash-handling procedures
• Serve customers quickly and efficiently
• Demonstrate a thorough understanding of all the menu offerings
• Observe relevant health and safety standards

Relevant skills and qualifications that would be beneficial include:

• Knowledge of different coffee varieties and brewing methods
• Ability to work in a fast-paced environment
• Familiarity with health and safety regulations
• Excellent interpersonal and communication skills
• Strong customer service skills
• Strong ability to multi-task
• Basic mathematical skills
• Ability to problem solve quicklyStrong customer service and communication skills
• Ability to follow directions