Assistant Manager - Reservation (Saudi Nationality)

Grand Hyatt Al Khobar; Eastern Province; On-site; SAR 48,000 - 120,000; Full time

Job summary

A renowned hospitality establishment in Saudi Arabia seeks an Assistant Manager for the Reservations Department. The role involves assisting the Reservation Manager in managing the department, working closely with Marketing and Sales to maximize Room Yield, and ensuring exceptional customer service aligns with brand standards. Ideal candidates should have a university degree in Hospitality or Tourism management, with at least 2 years of relevant experience and strong problem-solving skills.

Qualifications

• Minimum 2 years' work experience as Assistant Manager in either Reservation or Front Office.
• Experience as Team Leader in larger operation is also acceptable.
• Good problem solving, administrative, and interpersonal skills.

Responsibilities

• Assist the Reservation Manager in managing the Reservations Department.
• Work closely with Marketing and Sales to maximize Room Yield.
• Deliver exceptional customer service in line with the Hyatt’s Brand Standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

To assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.