Assistant Director of Housekeeping - Saudi Talent

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prominent hotel entity in Saudi Arabia is seeking an experienced Assistant Director of Housekeeping. In this role, you will assist in the management of the housekeeping department, ensuring exemplary cleanliness and customer service standards. Ideal candidates have a college degree and at least three years of relevant leadership experience in hotel housekeeping. Fluency in English and familiarity with industry software are essential.

Qualifications

• At least three years previous management experience within the Housekeeping Department of a hotel.
• Fluency in written and spoken English; additional languages are a benefit.
• Strong administration and organizational computer literacy skills.

Responsibilities

• Assist in daily operation of the Housekeeping Department.
• Inspect work to ensure cleanliness standards are met.
• Supervise periodic cleaning tasks and maintain records.

Skills

Guest service

Team leadership

Communication skills

Education

College/university degree

Tools

Micros

Opera

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Assistant Director of Housekeeping you are responsible to assist the Director of Housekeeping / Executive Housekeeper in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

• Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
• Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
• Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office
• Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record
• Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed
• Ensure that uniforms are proper and order new uniforms as and when needed
• Keep an open channel of communication with subordinates and superiors on a daily basis

Skills

Education, Qualifications & Experiences

You should be a college / university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel. Technically you will have fluency in both written and spoken English, whereby additional language skills would be a definite benefit and knowledge of Micros / Opera coupled with administration and organizational computer literacy skills are an essential.

Knowledge & Competencies

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations