Assistant Director of Food & Beverage

Rotana Hotel Management Corporation PJSC; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel management company in Saudi Arabia is seeking an Assistant Director of Food & Beverage to manage operations and ensure customer satisfaction. The candidate must have a degree and at least two years of relevant experience. Responsibilities include training staff, monitoring service quality, and managing budgets. This role is crucial for delivering high-quality service and achieving financial goals.

Qualifications

• Minimum of two years experience in a similar role.
• Excellent command of written and spoken English.

Responsibilities

• Assist the Director of Food & Beverage with planning and management.
• Monitor guest feedback and service quality.
• Oversee training activities in the Food & Beverage Department.
• Review payroll and monitor budgets.
• Maintain a visible profile in outlets during peak times.
• Consult with outlet managers on quality standards.

Skills

Effective communication skills

Computer literacy

Education

College / university degree

Job description

Job Description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

Responsibilities

As an Assistant Director of Food & Beverage, you are responsible to assist the Director of Food & Beverage / Food & Beverage Manager for the short and long term planning and the management of the food & beverage operations in the front and heart of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-

• Monitor guest feedback in relation to service, products and promotions and review according with the Director of Food & Beverage / Food & Beverage Manager


• Oversee all the training activities of the Food & Beverage Department in conjunction with the Employee Development Department


• Review and control the weekly payroll and overtime sheets for all the Food & Beverage outlets and monitor according to the budgets established


• Consult all outlet managers on operating requirements and quality standards


• Be proactive during service peak times maintaining a highly visible profile in outlets


• Confer with the Director of Food & Beverage / Food & Beverage Manager on reports, forecasts, budget, marketing plan, festivals and special promotions


• Keep abreast of competitive trends, new products and the legislation requirements

Skills

Education, Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English.

Knowledge & Competencies

The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-

• Understanding the Business


• Influencing Outcomes


• Planning for Business


• Team Building


• Valuing Diversity


• Leading People


• Adaptability


• Drive for Results


• Customer Focus


• Managing Operations