Application Support Engineer

Saudi Networkers Services; Riyadh; On-site; SAR 50,000 - 70,000; Full time

Job summary

A technology solutions provider in Riyadh is looking for an experienced IT professional to ensure smooth operation of critical applications and manage stakeholder relationships. The ideal candidate will have a strong background in application support and software development, with hands-on experience in managing technical teams. Familiarity with ITIL processes is essential for success in this role.

Qualifications

• Strong background in application support and software development required.
• Experience managing teams of technical professionals is a must.
• Familiarity with ITIL processes and excellent stakeholder management skills.

Responsibilities

• Ensure smooth operation of critical business applications.
• Manage relationships with different business teams for IT support.
• Work with IT teams to resolve system issues impacting business.

Skills

Application support

Software development

Stakeholder management

Education

Diploma / Bachelor in IT

Job description

The Role

Responsible for ensuring smooth operation of critical business applications in addition to manage relationship with different business teams to provide all needed support to fix their issue with IT systems within SLA and work with all related IT teams to solve any system issue might impact business.

Requirements

Diploma / Bachelor in IT with strong background in application support and software development, with experience managing teams of technical professionals. Should be familiar with ITIL processes and have excellent stakeholder management skills

About the company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology. Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas. We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.