Applecare Advisor -Apple Certified

eXtra (United Electronics Co.); Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A prominent electronics company in Al Khobar is seeking a Senior Apple Technician with 3–5 years of experience in repairing Apple devices. The candidate will diagnose and repair hardware and software issues, provide training to junior technicians, and ensure compliance with service protocols. Strong troubleshooting skills and certification are required. This role offers a chance to excel in a supportive environment.

Qualifications

• 3–5 years of experience in repairing Apple devices.
• Strong troubleshooting and technical skills.
• Excellent customer service and communication abilities.

Responsibilities

• Diagnose and repair Apple hardware and software issues.
• Perform complex repairs and replacements on Apple devices.
• Provide technical guidance and training to junior technicians.
• Ensure all repairs meet Apple’s standards and service protocols.
• Communicate effectively with customers to explain issues and solutions.
• Maintain accurate service records and documentation.

Skills

Troubleshooting

Technical skills

Customer service

Education

Apple Certified

Job description

Senior Apple Technician ( Local Transfer )

Overview

Senior Apple Technician ( Local Transfer )

Responsibilities

• Diagnose and repair Apple hardware and software issues.
• Perform complex repairs and replacements on Apple devices.
• Provide technical guidance and training to junior technicians.
• Ensure all repairs meet Apple’s standards and service protocols.
• Communicate effectively with customers to explain issues and solutions.
• Maintain accurate service records and documentation.

Requirements

• 3–5 years of experience in repairing Apple devices.
• Apple Certified
• Strong troubleshooting and technical skills.
• Excellent customer service and communication abilities.