Account Manager

confidential; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading real estate firm in Riyadh is seeking a dynamic Account Manager to manage client accounts, foster relationships, and ensure exceptional service. The successful candidate will have experience in account management, strong analytical and communication skills, and the ability to analyze market trends. Proficiency in CRM software and Microsoft Office is essential. This role requires fluency in English, with Arabic as a plus.

Qualifications

• Proven experience in account management or a related field, preferably within real estate.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to work collaboratively in a team-oriented environment.
• Excellent organizational skills for managing multiple accounts.
• Understanding of real estate marketing principles.
• Fluency in English; proficiency in Arabic is a plus.

Responsibilities

• Develop and maintain strong relationships with real estate clients.
• Act as the main point of contact for assigned accounts.
• Conduct regular meetings to review account performance.
• Collaborate with internal teams for successful project execution.
• Analyze market trends to provide actionable insights.
• Create and deliver presentations for clients.
• Monitor account budgets to ensure profitability.
• Identify upselling opportunities within the portfolio.
• Prepare detailed reports on account status.
• Stay updated on industry trends and competitor activities.

Skills

Client Relationship Management

Communication Skills

Analytical Skills

Project Management

Sales Acumen

Tools

CRM software

Microsoft Office Suite

Job description

We are seeking a dynamic and results-driven Account Manager specializing in real estate to join our team in Riyadh, Saudi Arabia. The ideal candidate will be responsible for managing client accounts within the real estate sector, fostering strong relationships, and ensuring the delivery of exceptional service. As an Account Manager, you will act as the primary point of contact for clients, understand their needs, and work collaboratively with internal teams to achieve their goals. Your role will involve strategic planning, account growth, and providing insights that drive business success in the competitive real estate market. You will play a crucial role in maintaining high levels of customer satisfaction and retention, ensuring that our clients receive the best possible service tailored to their unique real estate needs.

Responsibilities

1. Develop and maintain strong relationships with real estate clients to ensure their needs are met and expectations exceeded.
2. Act as the main point of contact for assigned real estate accounts, addressing inquiries and resolving issues promptly and effectively.
3. Conduct regular meetings with clients to review account performance, discuss strategies, and identify opportunities for growth in the real estate sector.
4. Collaborate with internal teams, including sales, marketing, and property management, to ensure the successful execution of client projects and transactions.
5. Analyze market trends and client feedback to provide actionable insights and recommendations for account improvement in the real estate market.
6. Create and deliver presentations that effectively communicate account strategies, market insights, and performance metrics to clients.
7. Monitor account budgets and ensure profitability while maintaining high standards of service delivery in real estate transactions.
8. Identify upselling and cross-selling opportunities to enhance client engagement and revenue generation within the real estate portfolio.
9. Prepare detailed reports on account status, performance, and growth initiatives for management review, focusing on real estate metrics.
10. Stay updated on real estate industry trends, regulatory changes, and competitor activities to effectively position our services in the market.

Preferred Candidate

1. Proven experience in account management or a related field, preferably within the real estate industry.
2. Exceptional communication and interpersonal skills, with the ability to build rapport with clients and stakeholders in real estate.
3. Strong analytical and problem-solving abilities to identify client needs and develop effective real estate solutions.
4. Self-motivated and results-oriented, with a track record of meeting or exceeding targets in real estate sales or management.
5. Ability to work collaboratively in a team-oriented environment while also being able to work independently on real estate projects.
6. Excellent organizational skills, with the ability to manage multiple real estate accounts and prioritize tasks effectively.
7. Proficiency in CRM software and Microsoft Office Suite for reporting and analysis specific to real estate transactions.
8. Understanding of real estate marketing principles and sales strategies to drive account growth.
9. Ability to adapt to changing client needs and market conditions in the real estate sector with agility and flexibility.
10. Fluency in English; proficiency in Arabic is a plus, particularly for dealing with local clients and stakeholders.

Skills

• Client Relationship Management: The ability to build and maintain strong relationships with real estate clients is crucial for an Account Manager. This skill involves understanding client needs, providing tailored real estate solutions, and ensuring ongoing satisfaction.
• Communication Skills: Strong verbal and written communication skills are essential for effectively conveying information, presenting real estate ideas, and negotiating with clients and internal teams.
• Analytical Skills: The capacity to analyze real estate market data and trends enables the Account Manager to make informed decisions and provide valuable insights to clients for their strategic planning.
• Project Management: Proficiency in managing multiple real estate projects simultaneously, ensuring timely delivery, and coordinating with various teams is vital for success in this role.
• Sales Acumen: An understanding of real estate sales strategies and techniques will help identify upselling opportunities and drive revenue growth within existing real estate accounts.