Account Manager

intelligent technology; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A dynamic technology firm in Riyadh is seeking a Sales Account Manager. The successful candidate will manage client accounts, develop long-term relationships, and resolve customer conflicts. A BSc in Business Administration and strong sales experience are essential. This role emphasizes excellent communication and negotiation skills while aiming to enhance customer satisfaction.

Qualifications

• Proven work experience as a Sales account manager or Sales account executive.
• Hands-on experience in sales and ability to deliver excellent customer experience.
• Understanding of sales performance metrics.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers’ individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.

Skills

Excellent communication skills

Negotiation skills

Customer service orientation

Education

BSc degree in Business Administration or relevant field

Job description

TheSales Account Managerrole requires the person to have a good background in Information Technology and qualified to be responsible for developing long-term relationships with customers and overseeing sales. Should be worked to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. Sales Account Managerhave excellent communication and negotiation skills and be customer service oriented. And able to grow our business by building successful, long-term client relationships

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives

Skills

• BSc degree in Business Administration, or relevant field
• Proven work experience as a Sales account manager or Sales account executive
• Hands on experience in sales and an ability to deliver excellent customer experience
• Understanding of sales performance metrics
• Excellent communication and negotiation skills