HR Manager | Driving HR Strategy

PayXpert is a pioneer in omnichannel payments serving a diverse portfolio of clients including local and global brands. Our vision is to create an ecosystem where the payment process facilitates an inclusive commerce experience. To drive this evolution, we have developed a wide range of payment processing services focusing on revenue optimisation, BI, anti-fraud, and alternative payments such as Alipay+ and WeChat Pay, alongside accessibility solutions for the visually impaired.

We are always looking for the best talent to join our dynamic, multi-cultural team, of 100+ employees from nearly 20 different countries. We are committed to providing opportunities for individuals to enhance their skills, stay abreast of industry trends, and foster personal growth within an environment where every individual is valued for their contribution to our success.

PayXpert is part of Societe Generale Group.

The Department :

Our HR Department team covers all area of the employee lifecycle. We are an effective team that enjoys working together and do their best to create added value to our employees and our company strategy. More than coworkers we are a team that works composed of :

• Maxime Vigneron - HR Employee Relations
• Virginia - HR Engagement

The role :

The HR Manager defines HR processes and leads the HR team. He / she responds to all day-to-day HR issues, drawing on the technical expertise of dedicated departments.

He / she supports management in its HR role throughout the management cycle. He / she works to align HR and business objectives by supporting PayXpert in its change management and transformations. He / she places people at the heart of the organisation. He / she detects and anticipates HR needs in order to respond concretely to roadmap objectives. He / she ensures the well-being of employees in all HR areas.

He / she works alongside the decision-making management team.

The HR Manager defines HR processes and leads the HR team. He / she addresses all daily HR issues, leveraging the technical expertise of dedicated services. He / she supports management in their HR role throughout the managerial cycle. He / she works towards aligning HR and business objectives, assisting Senior leadership team in its change management and transformations. He / she places people at the heart of the organization. He / she identifies and anticipates HR needs to effectively meet the goals outlined in the roadmap. He / she ensures the well-being of employees across all HR aspects. He / she collaborates with decision-making management within the "Management Committee" and, in a "business partner" spirit, serves the entity's objectives.

Defining HR policy and strategy

• Break down the strategy into its various components : social dialogue, HR development, personnel administration, and innovation projects.
• Maintain a constant interface with senior management and employee representation.
• Gather their expectations and needs regarding HR issues.
• Define and monitor objectives, KPIs, and resources to optimize operational performance and ensure reporting to senior management.
• Advise senior management, managers, and HR teams on the quality of workplace relationships and working conditions (health, safety, well-being).
• Manage social relations : represent senior management before Spanish employee representation bodies.
• Represent management, particularly before administrative authorities (labor inspection and occupational health) and judicial bodies (labor courts) in Spain.
• Ensure compliance with labor laws and legal provisions (labor code, collective agreements, branch agreements, regulations).
• Monitor risks of legal non-compliance (equality law, exercise of the right to alert, etc.).
• Ensure that everyone understands their role and can contribute to the entity's performance within a discussed and clarified framework that is motivating and fair.
• Embody the company's values and culture.

Managing HR development and personnel administration

• Organize personnel administration (salaries, contributions, contracts, working hours, absences).
• Define and oversee processes : recruitment, mobility, onboarding, and offboarding (support for integration and contract termination), training.
• Structure job management and career paths and facilitate reviews : career tracking, key skills, people review, talents, succession planning.
• Lead the recruitment plan and propose / initiate necessary training to support business growth.
• Participate in developing the employer brand and optimizing HR communication.
• Ensure budget compliance during salary revisions, guaranteeing equitable treatment and recognition of performance.

Managing HR teams

• Manage the team : recruitment, support for skill development.
• Personally handle strategic or sensitive cases : company agreements, action plans, difficult situations, and disputes (disciplinary, pre-litigation, incapacity).
• Mediate or propose solutions in choosing partnerships and service providers (recruitment consulting, communication, software vendors).

Payxpert Benefits :

• Private Health Insurance
• 38 working hours per week
• Free fruits & Coffee in the office
• Permanent Contract
• Challenging projects : With us, you will have the chance to participate in a variety of technical projects amongst passionate and skilled colleagues
• Free languages courses : learn Spanish, French or improve your English skills at your disposal
• Learning Solutions According to your needs
• Events : we do believe in the importance of meeting our colleagues in an informal and natural environment to build connections between UK & France & Spain. Please take part on our awesome engagement events…
• Referral Bonus

Requirements :

With a higher education background in Human Resources, the HR Manager has over seven years of professional HR experience to qualify for this position.

A taste for challenges, a results-oriented mindset, a "solution-focused" approach, and flexibility are essential qualities for this role :

3 years) as a manager of an HR team.

• Possesses solid knowledge of labor law : ensures processes are implemented in accordance with applicable law and manages legal disputes (with external advisors in certain cases).
• Facilitates social relations.
• Mastery of interview techniques and meeting facilitation.
• Speaks Spanish and English.
• Project management : can contribute to multiple projects simultaneously, with varying complexity.
• Handles information confidentially.
• Is adaptable in a complex / matrix environment.
• Demonstrates negotiation skills, assertiveness, and emotional intelligence.
• Exhibits strong interpersonal skills in daily internal and external interactions.
• Ideally, has knowledge of the relevant sectors (IT, Finance, Operations / Compliance, etc.).

Do you want to join and be at the forefront of innovative Fintech Technologies Immerse yourself in a multicultural and dynamic environment?

Easy Apply!

We believe in equal employment opportunity, a culture built around gender-balanced development opportunities for our professionals, a flexible and healthy working environment, and general equality in the workplace.

The personal data collected is intended for PAYXPERT and used to process your application with a view to possibly offering you an employment contract. It is intended for use by the departments responsible for recruitment. This information will be kept for a maximum of 2 years if your application is not successful. In accordance with Regulation (EU) 2016 / 679 of 27 April 2016 on the protection of personal data, you have the right to access, rectify, delete, portability and limit the Processing of Data concerning you. You may also, for legitimate reasons, object to the Processing of your Data. You may exercise your rights by contacting our DPO at the following address or at the following postal address Av. Diagonal 440, 08037 BARCELONA,SPAIN. For more information on the Processing of your Personal Data by PAYXPERT, please consult our privacy policy available on our website at the following address :

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