Application Support

IntellectEU is an international technology company focused on digital finance and emerging technologies. At IntellectEU, we are on a mission to become the top-of-mind fintech company. We are committed to our people and believe in building a better future with the newest technologies. We provide a platform for young talents and industry veterans to grow, launch ideas, and work closely with our clients. With hands-on experience in technical and capital markets, no challenge is left unaddressed. Since 2006, we have specialized in financial messaging and integration, and are a SWIFT service partner.

Responsibilities :

• Be part of the on-call group (24 / 7) to ensure high availability of the platform service.
• Manage the security and lifecycle of application hosting platforms and components, ensuring timely upgrades and patches.
• Implement instrumentation across services, applications, components, and platforms to monitor capacity and stability, enabling efficient exception detection and problem analysis.
• Support gathering platform requirements and ensure they are reflected and implemented in the end-to-end solution.
• Implement standard and complex changes on platform components.
• Drive complex problem analysis, especially across multiple application or component domains.

Technical skills : Must-have

• Proven experience in production support, incident management, and escalation handling.
• Experience analyzing logs, performance issues, APIs, and integration problems.
• Skilled in root cause analysis, working cross-functionally with developers and DevOps teams.
• Hands-on experience with AWS (EC2, IAM, RDS, CloudWatch, VPC, etc.) or other cloud providers.
• Practical knowledge of EKS / Kubernetes, Helm, and containerization best practices.
• Experience with Linux distributions such as Ubuntu, Amazon Linux, or RHEL.
• Understanding of networking concepts like VPCs, subnets, DNS, routing, firewalls, and load balancers.
• Experience with monitoring tools such as Prometheus, Grafana, ELK / EFK, or similar.
• Proficiency with scripting languages like Bash or Python.

Nice to have

• Familiarity with Temporal.io or other workflow orchestration tools.
• Understanding of Swift (ISO 20022 / MT), SEPA, or payments infrastructure.
• Knowledge of SRE principles including SLOs, SLIs, and error budgets.
• Experience with message queues and middleware such as Kafka, RabbitMQ, SQS, or IBM MQ.
• Basic knowledge of CI / CD concepts and hands-on experience with GitLab CI for pipelines, deployment, and version control workflows.

We guarantee :

• Excellent compensation and benefits, including medical insurance and sports activities.
• International experience in a stable company with offices in Antwerp, Lisbon, Krakow, Kyiv, New York, operating for over 15 years.
• A passionate team in an innovative, casual, positive, and open work environment that welcomes new ideas.
• Opportunities for personal and professional development and to influence the financial industry.

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