B2B Digital Sales - Minor Hotels Eu&Am - Madrid

Minor Hotels is a global hospitality group operating over 540 hotels, resorts, and residences in 56 countries across Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe, and the Americas.

As a hotel owner, operator, and investor, Minor Hotels fulfills the needs and desires of today’s global travelers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH Hotels, NH Collection, nhow, Oaks, and Tivoli.

As part of Minor Hotels, the region of Minor Europe and the Americas manages more than 350 properties in 30 countries and aims to expand across all segments, with a focus on upper-upscale and luxury brands.

JOB SUMMARY

As a member of the B2B Digital Sales team, based in Madrid, you will join the digital experience team at the corporate office. Your responsibilities will include managing web enhancements and projects, identifying improvement opportunities, and overseeing their implementation from start to finish—analyzing problems, proposing solutions, managing developments, and deploying in production.

You will report to the B2B Digital Sales Manager.

KEY ACCOUNTABILITIES

• Understand user needs and interactions with our website (nhpro.com).
• Manage requirement prioritization and translate them into product specifications.
• Collaborate with product owners and designers to create mock-ups.
• Coordinate with the development team on implementation details and timelines.
• Conduct quality testing.
• Contribute to the product roadmap through creative projects.
• Analyze and report on product usage, customer feedback, and success indicators to guide improvements.
• Work cross-functionally with development, design, content, and marketing teams in an international environment.

EXPERIENCE

Experience managing web and mobile developments, including enhancements and bug fixes, with Agile methodologies, is highly valued.

QUALIFICATIONS

• Fluency in English.
• High school diploma or equivalent.
• Proficiency in Microsoft Office, TMS, and other relevant software.

PREFERRED SKILLS

• Results-oriented with attention to detail.
• Problem-solving skills.
• Excellent organizational and management abilities.
• Ability to work independently and collaboratively.
• Strong leadership, interpersonal, and communication skills.
• Good skills in Excel, Word, and PowerPoint.
• Digital and mobile mindset.
• Self-driven with innovative thinking.
• Autonomous, organized, with strong analytical skills.

TEAM MEMBER BENEFITS

• Development opportunities and training programs.
• Global work environment.
• Culture of continuous feedback and listening.
• Sustainable and volunteer initiatives.
• Special rates and promotions for team members.

CONDITIONS

The position is based at the Central Office in Madrid, Spain (Santa Engracia 120).