Sr. Program Manager, SR Operations, Global Proc Sustainability, Social Responsibility

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Amazon's mission is to be the most customer-centric company on Earth. To achieve this, we need to develop leaders who represent and can innovate for a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value, maintaining quality and ensuring alternative sources of supply. Our Social Responsibility (SR) and Human Rights program builds customer trust and supports business continuity by respecting workers' rights throughout Amazon's supply chain and operations. We uphold standards like Amazon's Supply Chain Standards and Human Rights Principles, constantly improving our tools and processes.

As a Sr. Program Manager, you will work under the EMEA SR Operations Lead within the Global Procurement Sustainability (GPS) team, partnering with Amazon's Social Responsibility, WW Operations, and GPO teams to implement mechanisms that meet Amazon's human rights principles and Supply Chain Standards, ensuring supplier compliance.

Key job responsibilities

1. Lead SR program execution activities across EMEA Operations suppliers, engaging with senior leaders to assess human rights risks using various data sources.
2. Scope, plan, and execute EcoVadis assessments, audits, and remediation plans targeting high-risk areas.
3. Collaborate with suppliers, external auditors, and internal teams (Operations, WW SR, Sustainability, Legal, Risk Management) to identify and assess compliance risks.
4. Review new and existing suppliers to ensure they meet Human Rights, safety, and terms of service standards; investigate suspicious activities that could pose risks.
5. Enhance evaluation criteria and methodologies for SR assessments, aligning assessments with company strategy and risk appetite.
6. Analyze assessment results to identify improvement areas and report impacts on CSR performance to leadership.
7. Establish communication pathways and escalation procedures for vendors; draft responses to critical issues in partnership with SR teams and leadership.
8. Educate and train internal teams and suppliers through workshops on best practices and improvement opportunities.

Basic qualifications

• Bachelor's degree in business, engineering, management, finance, sustainability, or related fields.
• Experience in procurement, contracts, or negotiation.
• Proficiency in project and program management.
• Experience with procurement or risk assessment tools (e.g., EcoVadis).
• Strong communication skills for technical and non-technical audiences.
• Data collection and analysis skills.

Preferred qualifications

• Advanced degree (MBA, MS).
• Experience in Sustainability or Corporate Social Responsibility.
• Background in risk mitigation, compliance, legal, Human Rights, labor, transportation, or supply chain.
• Project management or process improvement experience.
• Ability to collaborate across multiple stakeholders.
• People management experience.

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