Field Partner Programs Readiness Manager (Remote)

Field Partner Programs Readiness Manager (Remote)

Field Partner Programs Readiness Manager (Remote)

Apply locations Spain - Remote United Kingdom - Remote time type Full time posted on Posted Yesterday job requisition id R22821

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role :

We're seeking a Partner Operations Specialist to drive our partner training and enablement initiatives. You'll manage training programs, coordinate events, and serve as a key liaison for our Alliance teams and Solution Architects. This role combines program administration with stakeholder engagement to deliver exceptional partner experiences and drive successful outcomes.

What you’ll do :

• Manage theater training credits and vouchers, including reporting, utilisation tracking, and ROI analysis
• Monitor and provide insights on voucher / credit utilisation to regional leaders, following up with Alliance managers on inactive partners
• Track and analyse regional spending patterns
• Oversee CrowdConnect partner training events, including coordination with Partner Marketing
• Manage partner training event schedules and tracking alongside regional marketing teams
• Own LMS (Docebo) non-self enrollment schedule for instructor-led courses, including logistics, setup, and reporting
• Administer and analyse theater-level post-event survey responses
• Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.)
• Host monthly updates and provide ongoing field Alliance support
• Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.)
• Support field operations team with change management
• Deliver regular partner experience updates to theater Alliances and Solution Architects on Readiness Programs & Initiatives, Incentives, Accelerate Tracks, and Operations
• Serve as first point of contact for theater Alliances and Solution Architects, supporting requests and escalations related to Partner Program Readiness, Initiatives, and LMS
• Collaborate with theater leadership on LMS training event requirements
• Champion LMS implementation, managing instructor-led course scheduling and providing tool guidance to field teams
• Own new hire training documentation and orientation, including program overview, processes, and organisational structure

What you’ll need :

• Fluent communication skills in English required; proficiency in additional languages welcomed
• 4+ years experience in Partner / Channel Operations or Partner readiness / programs
• Excellent interpersonal skills and proven ability to collaborate across multiple teams
• Self-motivated with high attention to detail and process orientation
• Excellent presentation, communication, and influencing skills
• Proficiency in business applications including Excel, PowerPoint, Salesforce (Tableau preferred)
• Ability to thrive in a fast-paced environment and manage through ambiguity and change
• Curious mindset with commitment to improving partner and internal team experiences
• Demonstrated capability in task optimisation and prioritisation

Benefits of Working at CrowdStrike :

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

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