French Collections Analyst

Join to apply for the French Collections Analyst role at Elastic .

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, combines the precision of search with the intelligence of AI to accelerate the results that matter. By leveraging all structured and unstructured data — and securing private information effectively — Elastic’s cloud-based solutions for search, security, and observability help organizations realize the promise of AI.

What Is The Role

The primary responsibility of the Collection Analyst is to collect payments on outstanding Accounts Receivables. This role requires strong time-management and communication skills.

What You Will Be Doing

• Collect on business-to-business accounts to reduce Accounts Receivable and minimize bad debt exposure.
• Contact customers via email and phone to secure outstanding balances.
• Perform account reconciliations to resolve discrepancies.
• Resolve Unapplied and Unidentified Cash Payments for proper posting.
• Negotiate payment plans with customers with delinquent balances.
• Process customer credit card payments and address declines.
• Respond to customer inquiries within 24-48 hours.
• Consult with management on further actions for delinquent accounts.

What You Bring

• Enthusiasm, pride in your work, quick learner, and positive attitude towards change and challenges.
• Experience in fast-paced, high-growth, global environments with process optimization skills.
• Degree in Accounting, Finance, or Business (preferred).
• 2+ years of professional experience in A / R & Collections.
• Strong verbal and written communication skills.
• Attention to detail, analytical skills, multitasking ability.
• Customer service and creative problem-solving skills.
• Ability to work independently, prioritize, and manage multiple projects in a dynamic environment.
• Experience working with stakeholders and interacting with senior leadership.
• Proficiency in MS Office, G-Suite, advanced Excel skills including pivot tables and VLOOKUPs.
• Flexibility to adapt to new opportunities within the department.
• Positive mindset and passion for the work.

Bonus Points

• Experience in SaaS / software industry.
• Experience with foreign currencies and international subsidiaries (EMEA, APAC, NA).
• Experience with Netsuite, Salesforce, and G Suite.
• Fluency in reading, writing, and speaking French (+ German or other European languages).

Additional Information - We Take Care Of Our People

As a distributed company, diversity is core to our identity. Elastic supports launching or growing your career while maintaining work-life balance. We value your skills regardless of age, background, or personal circumstances.

Our benefits include competitive pay, health coverage, flexible schedules, generous vacation, charitable donation matching, volunteer hours, and parental leave.

Elastic is committed to an inclusive culture that celebrates diverse perspectives. We ensure accessibility and accommodations during the application process. For assistance, contact We abide by federal employment laws and promote equal opportunity.

• Seniority level : Not Applicable
• Employment type : Full-time
• Job function : Accounting / Auditing and Finance
• Industries : Technology, Information and Internet

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