Front Office Receptionist

Direct message the job poster from Grupotel Hotels & Resorts

Grupotel Hotels & Resorts, founded in 1968 by the Ramis Fornés family, operates 46 hotels across Mallorca, Menorca, Ibiza, Barcelona, Gran Canaria, and Lanzarote. Our properties offer tailored experiences in spaces specifically designed for unforgettable journeys. We are known for our high-quality service and passion for hospitality, reflecting our Mediterranean roots.

Role Description

This is a full-time, on-site role for a Front Office Receptionist located in the Greater Cala Bona Area, Mallorca Island. The Front Office Receptionist will handle a variety of tasks, including greeting and assisting guests, managing phone calls, providing excellent customer service, and performing standard receptionist duties. The role requires strong communication skills and the ability to manage front office operations effectively.

Qualifications

• Phone Etiquette and Receptionist Duties skills
• Experience in Front Office roles and Customer Service
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite is a plus
• Fluency in German, English; additional languages are an asset
• High school diploma or equivalent; further education in Hotel Management is a plus

Seniority level

Entry level

Employment type

Full-time

Industries

Hospitality