Senior Project Director / Comercial Back-office

CRM Solution Development

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

As a D365 Customer Engagement (CE) Developer, you’ll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects. You’ll solve problems using CRM solutions as you liaise between Avanade clients and project teams made up of Project Managers, Back-End and Front-End (UX) Architects, and other CE professionals. This role provides the opportunity to work for Microsoft’s 1 partner with an unrivalled focus on personal development and training in both technology and softer consulting skills. Together we do what matters.

Responsibilities:

• Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
• Perform application development, complex code development, application testing, and component design
• Write technical specifications and collaborate with the functional team to ensure requirements are understood
• Prototype, configure, and test respective business processes
• Enable the design of conceptual architecture and technical solutions
• Use key performance indicators (KPIs) to measure and test the quality of projects
• Improve your clients’ business by identifying potential challenges and supporting continuous improvement through their CRM system

Minimum Requirements:

• At least one full-cycle implementation of Microsoft Dynamics 365 CE or Dynamics CRM
• Experience analyzing, designing, developing, implementing and maintaining Microsoft Dynamics CRM and Power Platform application code
• Have a deep understanding of Microsoft’s Dynamics CRM & Power Platform offering
• Strong communication skills to effectively interact with customers
• Demonstrable experience in customer's business processes analysis
• Relevant experiences working with Dynamics CRM or Power Platform
• Team player and good communicator
• Self-motivating
• Innovative mindset

Benefits:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources
• Collaborate with some of the brightest 'Microsoft minds'
• Build your expertise, solve problems, learn, and develop

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.