Computing and telecommunications Senior Networking Solutions Integration Engineer Palma de Mallorca

Senior Networking Solutions Integration Engineer

OmniAccess is a leading service managed provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.

In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.

Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.

With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.

As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.

This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.

At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.

Description of functions

The Operations Engineer is a senior-level technical professional in a key role within the TSC department, acting as a critical bridge between the Architecture team and the support and delivery teams.

This expert focuses on integrating tailored client solutions - not traditional enterprise infrastructure - into real-world customer environments.

The primary mission is to ensure the seamless transition of new solutions from design and trial phases to full deployment, operation, and support.

This role does not provide front-line support but requires strong technical expertise, autonomy, hands-on problem-solving skills, and effective cross-departmental coordination. The goal is to ensure each new solution is scalable, stable, and operationally viable before being fully integrated and handed over to the appropriate team.

Responsibilities

• Coordinate and perform technical validation and testing of new solutions developed by the Architecture team.
• Ensure complete, validated, and standardized documentation accompanies all delivered solutions.
• Maintain and organize all documentation and resources in internal systems (e.g., SharePoint, Confluence).
• Lead and deliver training sessions for support and delivery teams to ensure proper knowledge transfer.
• Provide temporary expert-level support during the handover phase until the solution is fully adopted.
• Participate in first deployments alongside the delivery team to fine-tune procedures and resolve issues.
• Act as a communication bridge between support/delivery teams and the Architecture team to channel feedback and suggest improvements.
• Escalate bugs or vendor-related issues, coordinating with Architecture or external vendors as needed.
• Strong networking and systems background (routing, switching, firewalls, VPNs, DNS, DHCP).
• Excellent knowledge of enterprise operating systems (Linux/Unix and Windows Server).
• Proficiency in automation and scripting (Python, Bash, PowerShell, or Ansible).
• Familiarity with DevOps tools (Git, Jenkins, Docker, Kubernetes, Terraform).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Strong understanding of project lifecycle and change management methodologies.
• Strong documentation skills, with experience using tools like Confluence and SharePoint.
• Excellent interpersonal and communication skills.

Preferred Certifications

Networking & Security

• Cisco Certified Network Associate (CCNA) or Professional (CCNP)
• Fortinet Certified Professional in Security Operations and Network Security
• AWS Certified Solutions Architect (Associate or Professional)

Process & Management

• ITIL Foundation Certification
• Bachelor’s degree in Computer Science, Telecommunications, Information Systems, or equivalent practical experience.
• 8+ years in a senior technical support, operations engineering, or infrastructure deployment role.
• Solid background in network operations, solution rollout, and interdepartmental collaboration.
• Hands-on expertise with routing, switching, and firewalls, ideally Cisco, Fortinet, or similar technologies.
• Experience in writing and validating technical procedures, scripts, and documentation.
• Experience working in cross-functional environments with complex solution deployments.
• Good understanding of ITIL, including Incident and Problem Management fundamentals.

Desired Attitudes

• Autonomous and self-organized: Able to manage workload and priorities across multiple ongoing projects.
• Proactive mindset and continuous improvement attitude.
• Strong cross-team collaboration: Able to work with architecture, support, delivery, and training teams.
• Structured and analytical mindset: Anticipates issues, proposes effective solutions.
• Adaptable and solution-oriented, with a focus on delivering scalable, supportable results in fast-paced environments.
• Excellent communication skills: Explains complex topics clearly, both in writing and in person.
• Accountable and responsible: Takes ownership of transitions from start to finish.
• Patient and positive attitude: Maintains composure under pressure or changing conditions.

What we offer:

• Annual performance bonus based on individual and company achievements.
• Medical insurance.
• A dynamic and friendly work environment with a focus on learning and development.
• A culture that values open communication, innovation, and teamwork.
• Opportunities for continuous training and professional growth.
• Work with an international team in a diverse, inclusive environment.
• Office based in the vibrant Technology Business Park in Palma, Spain.

OmniAcess is an equal opportunity employer determined to building a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.