Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and providing unique customer relationships, with a focus on innovation. We are looking for a Senior Salesforce Developer.
Responsibilities
- Analyze requirements and participate in the technical design of projects.
- Provide effort estimations and work collaboratively with the Omega team and/or the client’s team to achieve project objectives.
- Analyze and optimize application performance.
- Identify potential technical risks and propose solutions.
- Collaborate with technology providers as needed.
- Document processes and track system performance metrics.
- Validate and test solutions against business requirements.
- Train end users on new functionalities and software use.
- Implement technological advancements and solutions.
- Ensure compliance with Omega's quality standards.
- Generate technical documentation for completed projects.
- Contribute to team training and development.
- Share technical knowledge within Omega’s community of practice.
- Identify methodological improvements for the technical team.
- Evaluate and recommend innovative products and systems.
Knowledge / Experience
- Degree in Computer Engineering or a related technology field.
- Minimum of 3 years experience as a Salesforce Developer.
- Experience with Sales Cloud and/or Service Cloud; experience with other Salesforce clouds is a plus.
- Knowledge of development technologies such as APEX, Visualforce, LWC, migration tools, SOQL, web services.
- Understanding of DevOps/Agile (SCRUM) and Waterfall methodologies, SDLC, and coding principles is advantageous.
- Ability to work independently and own applications.
- Excellent spoken and written English skills.
- Salesforce certifications are a plus.
What We Offer
- Permanent contract with flexible schedule.
- Training and certification opportunities.
- Home office options.
- Flexible benefits (public transport tickets, meal vouchers, etc.).
- Health insurance.
- Our commitment to social responsibility.
About Us
Omega CRM, a Merkle company, specializes in accelerating our clients' Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of the largest Customer Experience Management (CXM) agency in Spain, we provide end-to-end solutions integrating media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and more than 2,500 certifications, Omega CRM is a recognized leader in Spain across key industries including retail, healthcare, pharma, real estate, education, customer service, eCommerce, marketing, and analytics. We prioritize client satisfaction (rating: 4.9/5) and have received awards such as Salesforce Partner of the Year FY23 Iberia. At Omega CRM, we believe in growth through our people, guided by our values: Talent, Flexibility, Commitment, and Together.